Your Trusted Partner for Comprehensive Coverage in Lake Charles and Beyond
At Kelly Lee TWFG Insurance Services, we proudly serve the Lake Charles community and beyond, offering personalized insurance solutions to individuals, families, and businesses. With over 50 independent insurance carriers at our disposal, we have access to a vast array of options to tailor coverage to your specific needs and budget.
What Sets Us Apart?
Our team of experienced insurance professionals understands the unique risks and needs of our community. We take the time to listen to your unique situation and work with you to identify the right coverage options for your situation. We also:
- Offer a comprehensive range of personal, commercial, and life insurance products.
- Provide competitive quotes and comparisons to ensure you get the best value.
- Work with you to understand your risk profile and create a personalized insurance plan.
- Offer personalized customer service and prompt claims handling.
Personal Insurance
- Auto Insurance
- Motorcycle Insurance
- Homeowners & Mobile Home Insurance
- Renters Insurance
- Flood Insurance
- Boat & Watercraft Insurance
Business Insurance
- Commercial Auto & Truck Insurance
- Commercial Property Insurance
- Commercial Vessel Insurance
- General Liability Insurance
- Workers Compensation Insurance
- Cyber-Security Insurance
Life & Umbrella Insurance
- Individual Life Insurance
- Personal Umbrella Insurance
Our Commitment
We are dedicated to providing our clients with a seamless and personalized insurance experience. Our commitment to:
- Transparency: We are open and honest in our communication, providing clear explanations of your coverage options and cost.
- Accessibility: We make the process of obtaining insurance easy and convenient through online tools and personalized consultations.
- Responsiveness: We promptly address your questions and concerns and handle claims efficiently and fairly.
Contact us today to discuss your insurance needs and find a comprehensive and affordable coverage plan that meets your unique requirements!
Customer Service and Professionalism
The majority of reviewers had an exceptional experience with Kelly Lee Insurance, praising their professionalism, promptness, and dedication to finding the best insurance options for their needs. Reviewers particularly appreciated the personal touch and attention to detail provided by agents such as Melissa, Jamie, and Amanda. They were praised for being knowledgeable, friendly, and helpful in answering questions and addressing concerns.
Efficiency and Timeliness
Many reviewers mentioned the agents' prompt responses to their calls and emails, alleviating stress and anxiety. The efficient handling of policies, including cancellations and billing, was also commended. Reviewers appreciated the ease of communication and the willingness of agents to go the extra mile to ensure their satisfaction.
Insurance Options and Savings
Several reviewers highlighted the agents' ability to find affordable insurance options that met their needs. They were able to save money on their premiums, and some agents even offered to shop around and compare rates. Reviewers appreciated the agents' expertise in navigating the insurance market and finding the best deals.

Be the first to review Kelly Lee Insurance.
Write a Review