Focus on your destination. Let us watch your back.
At Reliance Partners, we understand the intricacies of the logistics industry and the unique challenges that come with it. Our team of experts is dedicated to providing customized insurance solutions that cater to the specific needs of trucking companies, freight brokers, and commercial businesses. With years of experience in the industry, we have developed a deep understanding of the complexities of logistics insurance and the importance of effective communication, tailored strategies, and prompt service.
Our Story
Our journey began with a passion for the logistics industry and a commitment to providing exceptional service to our clients. Over the years, we have grown to become one of the leading providers of logistics insurance solutions, with a team of experts who speak multiple languages, including Spanish and Bosnian. We understand the importance of effective communication, including defense costs and legal liability, and work closely with our clients to ensure that they make the best decisions to protect their business.
Our Services
We offer a wide range of insurance solutions that are designed to protect your business and its assets. Our services include:
- Trucking Insurance: Auto Liability, Motor Truck Cargo, Physical Damage, General Liability, Workers' Compensation, and Excess & Umbrella Insurance
- Freight Broker Insurance: Auto Liability, Motor Truck Cargo, General Liability, Shipper's Interest, Errors & Omissions, and Cyber Liability
- Commercial Insurance: General Liability, Commercial Property, Business Owner's Policy (BOP), Workers' Compensation, and Excess Liability / Umbrella
- Borderless Coverage: Cross Border & International Insurance, Cross Border & International Captive Programs, and Cross Border Distribution Strategy
- Risk Management: CSA Scores, Usage-Based Solutions, and Safety Consulting
- API-Enabled Solutions: Customized coverage on demand to meet the specific requirements of your business
Our Difference
What sets us apart is our commitment to providing exceptional service, tailored strategies, and prompt support. We understand the importance of efficiency, which is why we provide fast and direct online access to certificates of insurance. Our team of experts is dedicated to guiding you through the complexities of logistics insurance and providing guidance on industry changes, helping you file claims, and assisting in fixing any incorrect violations.
Customer Service
The customer service at Reliance Partners is highly praised by many reviewers. Heather Miller, Elise Lewison, Andrew Crowe, and Jimmy Deperi are all commended for their professionalism, friendliness, and ability to address customers' concerns. They are described as "leaps above the rest" and "the absolute best."
Renewal Process
The renewal process is also praised for being "streamlined" and "simply." Customers appreciate the prompt communication and attention to detail from the agents.
Insurance Expertise
Several reviewers highlight the agents' expertise in truck insurance. Jimmy Deperi is praised for understanding the ins and outs of truck insurance, and Agent Andrew Crowe is commended for providing valuable advice on business growth and decision-making.
Negative Experiences
Some reviewers have had negative experiences with the company. Dell Smith's customer had issues with a cashiers check, and Karen Smith and Dave P. report negative experiences with rate increases, cancellations, and poor customer service.
Broker Issues
Karen Smith and Dave P. also mention issues with the broker, suggesting that they are "money hungry liars" and that they "block other brokers from giving you renewal quotes."
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