Insuring Your Investments with Confidence
At Coastal Insurance Agency, we pride ourselves on providing our clients with the best insurance coverage at the lowest possible cost. As a proud member of the Insurance Agency of New England, we have been serving Maine, New Hampshire, and Massachusetts for over 20 years. Our mission is to provide excellence in customer service and help protect your home, family, and business assets.
Our Story
Founded on July 1st, 2000, Coastal Insurance Agency is a local Maine-owned agency affiliated with the Sevigney Insurance Group. We represent over twenty top-rated insurance companies, allowing us to provide our clients with the most comprehensive and competitively priced policies. Since our beginning, we have grown to become one of the fastest-growing agencies in the greater Portland area, thanks to our satisfied clients who continue to refer others.
Our Services
We offer a wide range of personal and commercial insurance products to meet the unique needs of our clients. Our personal lines clients can choose from auto, home, umbrella, boat, camper, RV, motorcycle, and life insurance. For our commercial clients, we have specialized package policies for small contractors, artisans, and business owners, including workers' compensation, inland marine, commercial auto, and fleet policies.
Our Commitment to You
At Coastal Insurance Agency, we are committed to providing exceptional customer service and making thoughtful recommendations tailored to your unique needs. We believe in making decisions jointly with our clients, with integrity and ethics as the cornerstone of our business. Our experienced team of insurance professionals will work with you to understand your needs and provide uncompromising professional service.
Our Carriers
We are proud to partner with over 20 top-rated insurance carriers, including some of the most reputable names in the industry. This allows us to compare rates and coverage options to find the best fit for our clients.
Get to Know Our Team
Our customer service team is comprised of knowledgeable, experienced, and professional insurance specialists who are dedicated to making the insurance buying experience both easy to understand and enjoyable. Our team includes Deandra King, Laurie Billings, Karli-An Holt, Mikaela Rainey, Brenda Barriault, and Duke, our canine support specialist.
Overall Review Summary
Experience with Coastal Insurance
The reviews highlight the strengths and weaknesses of Coastal Insurance, a provider of home and auto insurance. Customer Service is a notable aspect, with some reviewers praising the prompt service, detailed quotes, and experienced staff. Others, however, express concerns about the company's approach to claims processing.
Praise for Coastal Insurance
The 5-star reviews praise the company's Competitive Rates and Excellent Customer Service. Reviewers appreciate the detailed quotes and information provided, which is supported by years of experience. Some clients are so satisfied that they recommend Coastal Insurance to others.
Concerns about Claims Processing
On the other hand, a 3-star review expresses concerns about the company's approach to handling claims. The reviewer advises homeowners to carefully document everything, as Coastal Insurance may look for inconsistencies to deny claims.
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