Exceptional Service, Exceptional Results
A Trusted Leader in Burlington Collision Repair for Over 40 Years
Cambridge Street Auto Body has been a trusted name in Burlington for over 40 years, providing exceptional collision repair and restoration services to residents and businesses. Founded in 1972, we have refined our expertise in handling all types of collisions, from minor dents to major structural damage. Our team of skilled technicians work collaboratively to restore your vehicle to its pre-accident condition, ensuring a seamless and stress-free experience.
Our Expertise & Services
We offer a comprehensive range of services to meet your every need, including:
- Comprehensive Collision Repair
- Structural repairs and alignments
- Dent and ding repair
- Paintless dent removal
- Scratch and blemish removal
- Glass and headlight restoration
- Paintwork & Finishing
- Computerized color matching for a perfect finish
- High-quality materials and finishes
- Lifetime warranty on all paintwork and workmanship
- Rental Car Assistance
- Partnered with major rental car agencies to provide you with a rental vehicle during repairs, if eligible.
- Insurance Claims Management
- Direct communication and collaboration with all major insurance companies.
- Assistance with paperwork and claim processing.
- Transparency & Customer Care
- Detailed estimates and progress updates throughout the repair process.
- Dedicated customer service representatives to address your questions and concerns.
Our Values & Guarantees
- Quality craftsmanship and attention to detail
- Use of only the highest quality materials
- Transparency and open communication
- Customer-centered approach and personalized care
- Lifetime warranty on all workmanship and paint repairs
We are committed to providing our customers with
- Expertise: Years of experience and certified technicians.
- Quality: Unwavering attention to detail and use of top-notch materials.
- Communication: Open and regular updates throughout the process.
- Customer Focus: Personalized treatment and attention to your unique needs.
Excellent Customer Service and Quality Work
The majority of customers have praised Cambridge Street Auto Body for their exceptional customer service, professionalism, and high-quality work. Many reviewers have complimented the owner, Jim, and his team for their honesty, reliability, and attention to detail. They have been commended for going above and beyond to ensure customer satisfaction, even offering to do extra work at no additional cost.
Praise for Timely and Transparent Repairs
Several reviewers have appreciated the shop's ability to coordinate with insurance companies and adjusters to facilitate the repair process. The team has been praised for keeping customers informed about the progress of their repairs and providing timely updates. Some customers have also mentioned that the shop has delivered their vehicles earlier than expected, with one customer even getting their car back on a Saturday.
Quality of Work and Materials
Many customers have been impressed with the quality of work and materials used by Cambridge Street Auto Body. They have praised the shop for using OEM parts and for their expertise in blending paint to match the original color. The team has also been commended for their ability to repair complex damages, such as bumper and fender repairs.
Negative Experiences
However, a few customers have reported negative experiences with the shop. Some have complained about poor communication, misquoting prices, and long wait times. One customer had a bad experience with the new owner, stating that the service was not as good as it was under the previous ownership.
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