Protecting What Matters Most to You
Here at Tanja Payton Insurance Agency, we are dedicated to providing top-notch insurance services to individuals and businesses in Delaware and Maryland. With over 22 years of experience in the industry, our agency is built on a foundation of trust, reliability, and exceptional customer service. Our mission is to help our clients protect what matters most to them, whether it's their family, home, business, or future.
Our Services
As a leading insurance agency, we offer a wide range of insurance products and services tailored to meet the unique needs of our clients. Our insurance products include:
- Auto Insurance
- Homeowners Insurance
- Condo Insurance
- Renters Insurance
- Business Insurance
- Life Insurance
- Pet Insurance
- Rec Vehicles Insurance
- Boat Insurance
In addition to our insurance products, we also offer banking services, Delaware Notary Public services, and Spanish-speaking assistance. Our team is dedicated to providing personalized quotes, claims support, and payment services to ensure a seamless experience for our clients.
Our Story
With over 22 years of State Farm experience, our agency is led by Tanja Payton, a seasoned insurance professional and Life Underwriter Training Council Fellow (LUTCF). Our office is conveniently located in Newark, Delaware, and we are committed to providing exceptional service to our clients in New Castle County and beyond.
Why Choose Us?
At Tanja Payton Insurance Agency, we pride ourselves on our ability to provide personalized service, expert guidance, and trusted advice to our clients. We take the time to understand our clients' unique needs and goals, and we work tirelessly to find the right insurance solutions to protect what matters most to them.
Overall Experience
The majority of reviewers have had a positive experience with State Farm Insurance, praising the staff's friendly and professional service. Many reviewers have mentioned specific agents, such as Tanja Payton, Janet, and Andi, who have gone above and beyond to help them understand their insurance policies and save money.
Service
Reviewers have highlighted the excellent service provided by the staff, mentioning that they are always willing to help, quick to respond to queries, and patient with customers who may struggle with communication. Several reviewers have praised the staff's knowledge and expertise, saying that they have always been available to answer questions and provide guidance.
Communication
Some reviewers have mentioned that the staff has been able to effectively communicate with them, even in situations where there may have been a language barrier. Others have praised the staff's willingness to listen and understand their needs.
Awards and Recognition
State Farm Insurance has received several awards and recognition from reviewers, including being called "amazing, " "fantastic, " and "the best" in the industry.
Negative Experiences
However, there are a few reviewers who have had a negative experience with State Farm Insurance. One reviewer, Nicole Grubb, reported that Tanja's office dropped her policies and failed to assist her with a claim, resulting in a denial of coverage. Another reviewer, Zeid Ashabi, claimed that the office deleted his review and charged him higher rates.
Be the first to review Tanja Payton.
Write a Review
