Protecting You and Your Loved Ones for a Better Tomorrow
At Spring Insurance Agency, we believe in building relationships that last a lifetime. Our mission is to provide personalized insurance solutions that cater to the unique needs of our clients. Our experienced team, led by State Farm Insurance Agent Fredia Hawthorne, is dedicated to helping individuals and families in Springfield, IL, and surrounding areas protect their loved ones, belongings, and businesses.
Our Story
Born and raised in Illinois, our agent Fredia Hawthorne was instilled with a strong work ethic and a passion for serving the community from a young age. With a team of experienced professionals, Fredia is committed to providing one-on-one attention to each client, guiding them through the complex process of selecting the right insurance coverage. Our goal is to build long-term relationships that enable us to understand our clients' unique needs and provide tailored insurance solutions.
Our Services
We offer a wide range of insurance products to cater to diverse needs, including:
- Auto Insurance
- Home Insurance
- Flood Insurance
- Life Insurance
- Health Insurance, including Part D
- Condo Insurance
- Renters Insurance
- Personal Articles Insurance
- Business Insurance
- Pet Insurance
- Banking
- Mutual Funds
- Annuities
In addition to insurance products, we also offer valuable resources and insights to help our clients make informed decisions about their insurance coverage. Our team is always available to answer questions, provide quotes, and assist with claims.
Our Expertise
Fredia Hawthorne, our State Farm Insurance Agent, holds several professional designations, including Chartered Life Underwriter (CLU), Chartered Property Casualty Underwriter (CPCU), and Life Underwriter Training Council Fellow (LUTCF). Our team is committed to staying up-to-date with industry developments and best practices to ensure our clients receive the best possible service.
Get to Know Us
We are proud members of the Illinois State University Alumni, Bible Study Fellowship, Chamber of Commerce, Proverbs 31 Women Of Strength Inc., and Sangamon County Jail Ministry. Our involvement in these organizations reflects our commitment to serving the community and building relationships that last.
Overall Impression
The reviews are overwhelmingly positive, with customers praising Fredia and her team for their exceptional customer service, compassion, and professionalism.
Customer Satisfaction
Customers have been with Fredia for over 20 years, and many have felt like part of the family. They appreciate her personalized approach, prompt responses to their questions, and efforts to ensure they have the right coverage.
Praise for Fredia
Fredia is described as kind, informative, and compassionate. She takes a personal interest in her customers' needs, ensuring they are well-covered and happy with their insurance products.
Exceptional Service
Fredia and her team are commended for their prompt and professional service. They go above and beyond to help customers with claims, providing support and guidance throughout the process.
Positive Comments
Many customers rave about Fredia's honesty, wealth of knowledge, and willingness to help. They appreciate her office staff, who are friendly and helpful.
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