Pursuing your best interests in everything we do
At TIS Insurance Services, we pride ourselves on being a trusted advisor in the insurance industry. With over 75 years of experience, we have built a reputation for providing expert guidance and customized solutions to our clients. Our team of professionals is dedicated to helping individuals, families, and businesses protect what matters most - their loved ones, their assets, and their futures.
Our Mission
Our mission is to provide exceptional service, expert guidance, and tailored insurance solutions that meet the unique needs of our clients. We are committed to building long-term relationships based on trust, integrity, and a passion for making a positive impact in our community.
Our Services
We offer a comprehensive range of insurance services to meet the diverse needs of our clients. Our services include:
Personal Insurance Coverage
- Auto Insurance: Get back on the road quickly in case of an accident.
- Home Insurance: Protect your most valuable asset and ensure you have the coverage you need.
- Health Insurance: Coverage, quality, and value for your health.
- Life Insurance: Protect your family in the event something happens to you.
- Watercraft Insurance: Protect yourself, your passengers, and your investment.
- Additional Options: Beyond the more foundational types of personal insurance.
Business Insurance Coverage
- Commercial Insurance: Mitigate the risks facing your business.
- Construction Insurance: Our specialty practice serves the needs of the construction industry.
- Employee Benefits: Support your team with health and welfare plans.
- Surety Bonds: Guarantee compliance, payment, or performance.
Support Services
- Claims Advocacy: Handling claims properly is our priority.
- Loss Prevention: Safety is key to any business owner.
- Account Management: Your dedicated Account Manager knows the details of your account and will provide prompt assistance for all your day-to-day insurance needs.
The TIS Promise
We pursue our clients' best interests in everything we do. This is the foundation of our company mindset and guides us in the way we do business. To affirm this commitment, we promise to:
- Put our clients' needs in front of our own.
- Pursue our clients' best interests.
- Provide to our clients all competitive proposals received by us.
- Provide to our clients, upon request, the amount of compensation we receive from handling their account.
- Provide to our clients, upon request, copies of any contingency agreement which we are a party to with any insurance carrier providing them coverage.
Company Overview
TIS Insurance Services has been accused of lacking a clear understanding of their services, with one reviewer assuming that "paperless" meant billing instead of paperwork. However, the company seems to prioritize customer service, with several reviewers praising the knowledgeable and friendly staff.
Interview Experience
One reviewer, Yvonne Kostermans, expressed disappointment with their job interview experience at TIS Insurance Services. She claimed that the company discriminated against her son, who has special needs, by demanding experience for a patient sitter position. However, another reviewer, Pam Stewart, corrected this assumption, stating that the interview actually took place with another company sharing the same building.
Customer Service
On the other hand, multiple reviewers praised the excellent customer service provided by Steven Sitting (Sitton). They appreciated his knowledge, helpfulness, and prompt responses to their questions. Reviewers also commended the team at TIS Insurance Services for their community involvement, conducting safe driving training classes for a non-profit agency.
Driving Experience
One reviewer, Elizabeth Posey, reported a concerning incident involving a company truck driver who almost hit multiple cars in Knoxville. However, the company's response to the incident was inadequate, according to the reviewer.
Specialty Insurance
Finally, one reviewer, T. Atlee Sayres, thanked Ben Kelly for his assistance with a specialty insurance issue.
