Protecting Your Future, One Policy at a Time.
Our Mission
State Farm Insurance in Chesapeake, VA, is dedicated to empowering our community to make smart insurance decisions and navigate life with confidence. We believe in customized solutions, personalized service, and building lifelong relationships with our customers.
Who We Are
Our local team of experienced professionals is committed to providing you with unparalleled insurance expertise. We understand the unique needs of families and businesses in Chesapeake and the surrounding areas. As independent agency owners, we are committed to offering you a personalized approach with tailored solutions based on your individual circumstances.
Insurance Solutions for Every Need
We offer a comprehensive range of insurance products to protect what matters most, including:
Personal Insurance
- Auto Insurance
- Homeowners/Renters Insurance
- Personal Articles Insurance
- Life Insurance
- Health Insurance
Business Insurance
- Business Auto Insurance
- Commercial Truck Insurance
- General Liability Insurance
- Workers Compensation Insurance
- Business Property Insurance
Additional Services
- Risk management planning
- Insurance education and consultation
- Claims assistance and support
Our Commitment
At State Farm Insurance, we prioritize:
- Personalized service: We take the time to understand your unique needs and goals to offer customized solutions.
- Custom solutions: We go beyond simply offering coverage options and work with you to design a plan that meets your specific requirements.
- Fast and efficient claims handling: We understand that emergencies can happen at any time, which is why we prioritize quick and efficient claims handling.
- Community involvement: As local business owners, we actively engage in the community and support local initiatives.
Contact Us Today
State Farm Insurance is here to provide you with peace of mind and financial security. Contact us today to request a personalized insurance quote and discuss your specific needs. We look forward to building a lasting relationship with you and helping you navigate life with confidence.
Customer Service
Some customers have had poor experiences with the employees of the organization, citing rudeness and laughter at customers. However, the majority of customers have reported excellent service from certain agents, such as KeShawn Ellis and Marc Kincaid. These agents have been praised for their professionalism, friendliness, and attentiveness to customers' needs.
Insurance Agents
Several agents have been singled out for their exceptional service. KeShawn Ellis has been praised for her knowledge, experience, and attention to detail, as well as her ability to explain policies thoroughly and answer questions patiently. Marc Kincaid has also been commended for his reasonable business practices and excellent customer service.
Miscellaneous
One customer reported a particularly good experience with Bernice, who called to discuss their account and provided excellent customer service. Another customer was appreciative of Marc's team's efforts to resolve a mistake with their previous agent.
