Gear up for a safer and more secure tomorrow!
Welcome to the Chris Spivey State Farm Insurance office in Lakeland, Florida. As a State Farm agent, I, Chris Spivey, am committed to providing personalized insurance solutions to individuals and businesses in Polk County and surrounding areas.
Our Mission
At Chris Spivey State Farm Insurance, our mission is to provide exceptional customer service, innovative insurance solutions, and expert guidance to help you protect what matters most. We strive to build long-term relationships with our customers, providing them with the right protection for their insurance needs.
Our Story
I, Chris Spivey, am a lifelong resident of Lakeland, Florida, and I understand the importance of providing personalized insurance solutions to my customers. With over a decade of experience in the insurance industry, I have the knowledge and expertise to guide you through the process of selecting the right insurance coverage for your lifestyle, business, or home. My team and I are dedicated to providing excellent service, and we pride ourselves on being accessible 24/7.
Insurance Products and Services
As a State Farm agent, I offer a comprehensive range of insurance products and services, including:
- Auto insurance for cars, trucks, and motorcycles
- Homeowners insurance for residential properties
- Renters insurance for rented properties
- Condo insurance for condominiums
- Life insurance for individuals and families
- Health insurance for individuals and groups
- Business insurance for small and medium-sized businesses
- Pet insurance for your furry friends
- Financial services, including banking and loans
Why Choose Chris Spivey State Farm Insurance?
At Chris Spivey State Farm Insurance, we value our customers and strive to build long-term relationships with them. We understand that every individual and business is unique, and we take the time to understand your specific needs and provide personalized insurance solutions. With our expertise and guidance, you can rest assured that you are protected against life's uncertainties.
Get a Quote
Ready to get started? We'd be happy to provide you with a personalized quote for your insurance needs. Simply fill out our online quote form, or give us a call at (863) 858-4878. We look forward to serving you!
Customer Satisfaction
State Farm insurance agency in Lakeland, Florida has received a mixed bag of reviews from customers. Some have been extremely satisfied with their experience, while others have been left feeling frustrated and disappointed.
Positive Comments
The majority of reviewers have praised the agency's customer service, citing friendly and knowledgeable staff, particularly Leah and Charda. One reviewer shared a story about how Charda went above and beyond to help with a claim, while others have praised the agency's easy-to-understand insurance options and competitive pricing.
Negative Comments
On the other hand, some reviewers have expressed disappointment with the agency's unavailability of staff, long wait times, and lack of clear communication. One reviewer even mentioned that they had to call on their own to find out about changes to their monthly fee without being notified by the agency.
Conclusion
Overall, it seems that State Farm insurance agency in Lakeland, Florida is capable of providing excellent customer service, but there is room for improvement in terms of accessibility and communication.
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