Protecting Your Future, One Policy at a Time.
At Cinthya Molina State Farm Agency, we are dedicated to providing our clients with personalized insurance solutions that meet their unique needs. Our team, led by Cinthya Molina, is committed to building strong relationships with our customers, and we strive to provide exceptional service and expert guidance to help them achieve their goals.
Our Story
Cinthya Molina joined the State Farm family in 2015 and is proud to serve the entire state of Utah. In 2019, she opened her own agency in the heart of Salt Lake City, where she and her team focus on building relationships with customers and helping them look toward their future with confidence. With a love for the city and its community, Cinthya and her team are dedicated to providing top-notch insurance services to individuals, families, and businesses.
Our Services
We offer a wide range of insurance products, including auto, home, renters, life, business, health, and pet insurance, as well as other financial services like banking and annuities. Our team is committed to providing personalized quotes, answering questions, and helping our clients make informed decisions about their insurance needs. Whether you're looking for a new policy or simply need to review your current coverage, we're here to help.
Our Mission
At Cinthya Molina State Farm Agency, our mission is to provide exceptional insurance services that exceed our customers' expectations. We believe in building strong relationships, providing expert guidance, and offering personalized solutions that meet our clients' unique needs. We're proud to be a part of the Salt Lake City community, and we look forward to serving you.
Outstanding Customer Service
All the reviewers have given State Farm a 5-star rating, praising the exceptional customer service provided by the agents. They have commended Carolyn, Josh, Cinthya, and other agents for being efficient, friendly, and knowledgeable. Reviewers have highlighted the ease of communication with the agents, who explained policies clearly and addressed their questions promptly. Many have expressed gratitude for the agents' help in resolving their insurance needs, including getting quotes, filing claims, and switching policies.
Positive Reviews
Many reviewers have commended the agents for being responsive, helpful, and patient. They have praised the agents for going above and beyond to provide excellent customer service. One reviewer mentioned that the agent, Carolyn, was "amazing" and "very professional and knowledgeable." Another reviewer praised the agent, Cinthya, for being "well-communicative" and "suggesting great suggestions" to find the best insurance for their needs.
Negative Reviews
However, there are some negative reviews. Two reviewers have given State Farm a 1-star rating, complaining about poor customer service. They have reported difficulty in getting in touch with the agents, with one reviewer claiming that they never received a response to their phone calls, texts, or emails. The other reviewer mentioned that the agent was unresponsive and held up their refinancing process due to a clerical error.
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