Protecting You and Your Loved Ones, One Policy at a Time
We are a reputable insurance agency, and our primary goal is to provide excellent insurance services to all our clients. Our agency has been in operation for many years, and we have established a strong presence in the insurance industry. We take pride in the long-term relationships we have built with our clients, and we are committed to providing them with the best insurance solutions to meet their unique needs.
Our Insurance Products
We offer a wide range of insurance products designed to protect you, your family, and your assets. Our product portfolio includes Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, and Pet insurance, among others. We are also authorized to offer Banking, Mutual Funds, and Annuities products. Our team of experienced insurance professionals is available to help you choose the right insurance coverage that suits your needs and budget.
Our Mission
Our mission is to help our clients protect their assets and achieve their financial goals by offering them the best insurance solutions. We are committed to providing exceptional customer service, and we strive to make the insurance process as simple and straightforward as possible. Our team of experts is dedicated to helping you understand your insurance coverage and ensuring that you make informed decisions.
Our Team
Our team comprises experienced and knowledgeable insurance professionals who are committed to providing our clients with the best insurance solutions. We have a diverse team of experts who are fluent in multiple languages, including English, Korean, Spanish, Chinese, Mongolian, and Vietnamese. Our team is committed to providing personalized attention to each client, ensuring that they receive the best possible service.
Community Involvement
Our agency is committed to giving back to the community. We are proud members of the Korean-American Chamber of Commerce in Chicago, and we are actively involved in various community events and initiatives. Our agency owner is a long-time associate with State Farm, having been with the company for over 25 years. We are grateful for the opportunity to serve our community and help our clients protect their assets and achieve their financial goals.
Our Gratitude
Our agency owner is particularly grateful for the opportunity to serve the community and help our clients. He is infinitely grateful for his son's safe return from the war in Iraq and the support of his State Farm family. He is also grateful for the stories he hears from the people who walk into their office and share their life experiences.
Contact Us
Thank you for considering our insurance agency for your insurance needs. Our office hours are Monday-Friday, 9 am - 5:30 pm, and Saturday, 10 am - 1 pm. We are closed on Sundays, but we are available by appointment. You can call us at (847) 983-0585, text us, or visit our office located at 5012 Dempster Street, Skokie, IL 60077-1835. Our team is always available to answer any questions you may have and help you choose the right insurance coverage that suits your needs.
Excellent Customer Experience
The majority of reviewers praised the exceptional customer service provided by Heeyoung Kim State Farm Agent's team. They described the team as "top-notch professionals" who are "eager to help" and "stand out far and beyond" others in the industry. Many reviewers appreciated the team's prompt responses to their queries, their patience, and their willingness to go above and beyond to resolve issues.
Staff Standouts
Several reviewers specifically mentioned individual staff members who exceeded their expectations, including Han, Ron, Emily, and Sam. These staff members were praised for their excellent communication skills, their ability to troubleshoot issues, and their dedication to providing personalized service.
Positive Experiences with Claims
Some reviewers shared positive experiences with filing claims, noting that the team guided them through the process smoothly and efficiently. One reviewer even mentioned that the team helped them save 50% on their car and house insurance premiums.
Negative Experiences
However, two reviewers had negative experiences with the team. One reviewer complained that they never received responses to their emails, texts, and calls, while another reviewer had a horrible experience with an agent who cursed at them when they tried to file a claim.
