At Kevin Lease State Farm Agency, we believe that insurance is about more than just providing coverage - it's about building relationships and helping our customers achieve their goals. Our team is dedicated to providing personalized service and customized solutions for every individual and business we serve.
Our Mission
Our mission is to be the trusted insurance partner for our customers, providing the best possible service and coverage options to meet their unique needs. We achieve this by getting to know our customers and understanding their concerns, and by offering a range of insurance products and services designed to help them achieve their goals.
Our Products
We offer a wide range of insurance products and services, including:
- Auto Insurance: We provide comprehensive auto insurance coverage to protect your vehicle and drive with confidence.
- Homeowners Insurance: Our homeowners insurance coverage helps protect your home and personal belongings from damage or loss.
- Condo Insurance: Our condo insurance coverage provides specialized protection for condominium owners and residents.
- Renters Insurance: Our renters insurance coverage protects your personal property and provides liability protection.
- Business Insurance: We offer a range of business insurance options, including general liability, property, and workers' compensation insurance.
- Life Insurance: Our life insurance coverage provides financial security for your loved ones in the event of your passing.
- Health Insurance: We offer health insurance coverage options for individuals, families, and businesses.
- Recreational Vehicles Insurance: Our RV insurance coverage protects your recreational vehicles, such as boats and motorcycles.
About Our Team
Our team is led by State Farm Agent Kevin Lease, who has been serving the Madison community for over two decades. Kevin and his team are committed to providing the highest level of service and expertise to their customers. Our team includes Lisa Butler, our experienced office manager, who has over 30 years of experience in the insurance industry. We are dedicated to providing personalized service and customized solutions for every individual and business we serve.
Simple Insights
We believe that insurance is about more than just providing coverage - it's about helping our customers make informed decisions about their financial futures. That's why we provide Simple Insights, a collection of articles and resources designed to help our customers navigate the complexities of insurance and achieve their goals.
Contact Us
If you're looking for personalized service and customized insurance solutions, we encourage you to contact us. You can reach us by phone, email, or by stopping by our Madison office. We're here to help you achieve your goals and provide the best possible service and coverage options.
Change in Policy Numbers and Unreliable Customer Service
State Farm's customers have experienced frustrating issues with policy number changes and unreliable customer service. BillieJean Covert-Huddleston, a long-time customer, reported that State Farm continues to modify her policy numbers, only to send cancellation notices despite her attempts to pay via credit union bill pay. Moreover, she finds it impossible to resolve issues with the company, citing a lack of individual accountability.
Glowing Testimonials
On the other hand, several satisfied customers have praised State Farm for their exceptional customer service and competitive rates. Kris Rucks praises the agency for their professionalism and prompt responses during a challenging situation. Create Connect Jewelry, who switched insurance providers after 20 years, commended Lisa for her dedication to finding the best rate for their new policy. Desere Woods and The Hub also shared positive experiences, highlighting friendly staff, ease of communication, and efficient transactions.
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