Your Insurance Partner for Life
At Culbertson Insurance Agency, we take pride in being a trusted independent insurance agency serving the Eugene, Oregon community since 2003. With over 30 years of experience in the insurance industry, our agents are dedicated to providing exceptional customer service and personalized insurance solutions to meet your unique needs.
Insurance Services
We offer a wide range of insurance products and services, including:
Personal Lines
- Home Insurance: Protect your home, condo, or renters' space with our comprehensive coverage options.
- Auto Insurance: Choose from a variety of carriers to find the best rate for your vehicle, including motorcycle, ATV, and RV insurance.
- Farm Insurance: Protect your farm equipment and livestock with our specialized farm insurance coverage.
- Personal Umbrella: Additional liability coverage for peace of mind.
Commercial Lines
- Business Insurance: Protect your business with our diverse range of commercial insurance products, including business owner's insurance, commercial auto insurance, and workers' compensation.
- Contractor Insurance: Specialized coverage for electricians, plumbers, and contractors.
- Farm Insurance: Comprehensive coverage for farm equipment, livestock, and buildings.
Recreational Insurance
- Motorcycle Insurance: Insure your motorcycle, scooter, or trike with our specialized coverage options.
- Boat Insurance: Protect your watercraft, personal watercraft, or boat with our competitive rates.
- Recreational Vehicle Insurance: Insure your RV, motorcycle, or ATV with our comprehensive coverage options.
Why Choose Us?
At Culbertson Insurance Agency, we pride ourselves on our:
- Independent Agency: We work with multiple insurance carriers to find the best coverage and rate for your unique needs.
- Local Expertise: Our agents are familiar with the local community and understand the unique challenges and risks faced by residents and businesses in Eugene, Oregon.
- Personalized Service: Our agents take the time to understand your specific needs and tailor a personalized insurance plan to meet those needs.
Get a Quote
Call us today at (541) 688-3411 to schedule a consultation and get a free quote for your insurance needs. Our agents are dedicated to providing exceptional service and customized insurance solutions to meet your unique needs.
Overall Experience
Revealing reviews from various customers demonstrate a mixed bag of experiences with Culbertson Insurance. While some customers were satisfied with the services provided, others were left feeling frustrated and dissatisfied.
Customer Service Issues
Several reviewers mentioned difficulties in getting in touch with the company, citing unanswered phone calls and unresponsiveness. Cathy Bond, who initially gave the company a 1-star rating, mentioned that the company is often unreachable and that agents Cindy and Sally fail to answer calls. Sally Culbertson, also a 1-star reviewer, had a similar experience, stating that she gave away a customer's reservation.
Positive Experiences
On the other hand, some reviewers had positive encounters with the company. Frank Rossi praised the fair and honest services provided by Cindy, stating that it's hard to find such qualities in today's world. Linda Barnhart, a 5-star reviewer, has been a long-time customer and praised Sally and Cindy's helpfulness and pleasant demeanor. Christine Bruner, another 5-star reviewer, appreciated the professional and friendly service she received from Cindy, who went above and beyond to resolve an issue.
Service Disappointments
Cathy Bond's later review (3-star rating) highlighted some service disappointments. While the agents are friendly and helpful, there were issues with communication and loyalty. Bond felt that the company failed to notify the previous insurer about her decision not to renew, resulting in inconvenient errors.
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