Guarding What Matters Most: Your Business, Your Family, Your Future
At State Farm, we understand that the unexpected can happen at any moment, which is why we are dedicated to helping our customers manage the risks of everyday life, recover from the unexpected, and realize their dreams. Our team of experts is committed to providing top-notch service and support to ensure that our customers receive the best possible assistance in achieving their goals.
Our Mission
Our mission is to be the first and preferred choice for all your insurance and banking needs. We strive to build long-term relationships with our customers, based on trust, integrity, and a commitment to excellence. We are dedicated to serving the city of Toledo and surrounding areas, including but not limited to Maumee, Sylvania, Waterville, Monclova, Whitehouse, Swanton, Perrysburg, Oregon, Northwood, and Bowling Green.
Our Services
At State Farm, we offer a wide range of insurance products and services, including:
Auto Insurance: Protect your vehicle and passengers with our comprehensive auto insurance coverage.
Homeowners Insurance: Keep your home and belongings safe with our homeowners insurance coverage.
Condo Insurance: Protect your condo and personal property with our condo insurance coverage.
Renters Insurance: Renting a home? Don't worry, we've got you covered with our renters insurance.
Business Insurance: Protect your business with our commercial insurance coverage.
Life Insurance: Plan for the future with our life insurance coverage.
Pet Insurance: Keep your furry friends healthy and protected with our pet insurance.
Rec Vehicles Insurance: Protect your recreational vehicles with our insurance coverage.
Boat Insurance: Keep your boat and passengers safe with our boat insurance coverage.
Our Team
Our team of experts is dedicated to providing exceptional service and support to our customers. Our team includes experienced agents, trained professionals, and a customer service team that is always available to assist you.
Our Community
We believe in giving back to the community that we serve. We are committed to making a positive impact in Toledo and surrounding areas through various community initiatives and partnerships.
Join Our Team
We are always looking for talented and motivated individuals to join our team. If you're interested in a career in insurance and banking, please visit our careers page to learn more about our available positions and apply online.
Mixed Opinions
The reviews of State Farm insurance agents are varied, with some customers expressing extreme satisfaction and others experiencing poor service.
Positive Comments
Some reviewers praised agent Rachel and her team for their exceptional service, knowledge, and responsiveness. They highlighted their thoroughness, friendliness, and ability to make customers feel comfortable and confident in their insurance decisions. Many reviewers mentioned that the office staff was welcoming, helpful, and went above and beyond to assist them.
Negative Comments
However, one reviewer had a particularly nasty experience with the office staff, citing rude behavior and a lack of competence. They also reported that their insurance was canceled twice without notice, despite making timely payments.
Overall Summary
The reviews indicate that State Farm office has both strong and weak points. While some customers were extremely happy with the service they received, others had negative experiences. It seems that the key to a positive experience lies in working with agent Rachel and her team, who are praised for their expertise and customer-oriented approach.
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