Doing insurance differently, one customer at a time.
At State Farm, we believe in delivering a personal touch to every interaction. Whether you're looking to insure your first apartment, your forever home, your family's automobiles, or your family's legacy with life insurance, our team is committed to going above and beyond to take care of your needs and make you feel welcome. I believe in doing insurance differently. Since 2017, when I became a State Farm agent, I have focused on delivering real value to our customers. Value is all about the right coverage for each customer. It's not chasing the lowest price; it's making sure everyone who comes through our doors walks out knowing they're properly covered.
Our Commitment to You
At our agency, we understand the importance of personalized service. We take the time to get to know you, determining what policies fit your unique situation, and then crafting a package that lets you feel ready for the road ahead. We also encourage every customer to meet with us every year or two to make sure their package still makes sense for their life. We're focused on delivering quality service that's tailored to each individual and providing outstanding commitment to our customers.
Insurance Products Offered
We offer a wide range of insurance products to meet the unique needs of our customers. These include:
- Auto insurance
- Homeowners insurance
- Condo insurance
- Renters insurance
- Personal articles insurance
- Business insurance
- Life insurance
- Health insurance
- Pet insurance
- Rec Vehicles insurance
- Boat insurance
Getting Started
If you're interested in a real insurance partner, let's connect today. Our office can help with a free quote, and we offer outstanding commitment to our customers. Stop by our office or call us today to get started.
Locations We Serve
We're proud to serve the following locations across Texas, including:
- Arlington
- Kennedale
- Fort Worth
- Mansfield
- Grand Prairie
- Cedar Hill
- Desoto
- Midlothian
- Duncanville
- Forney
- Red Oak
Contact Us
If you'd like to learn more about our services or get a free quote, please don't hesitate to contact us. You can reach us at (682) 323-5977 or by visiting our office at 5001 S Cooper Street, Suite 211, Arlington, TX 76017-5993. We're open Monday through Friday from 9am to 5pm, and we're also available by appointment on weekends.
Exceptional Customer Service
The Melva Johnson State Farm Agency has received overwhelming positive reviews from its customers. The staff, particularly Jordan, April, and Leslie, have been praised for their professionalism, kindness, and expert knowledge. Customers have appreciated their patience and willingness to explain complex insurance concepts in a clear and concise manner.
Excellent Communication
Many reviewers have praised the agency's communication skills, citing prompt responses to emails and thorough explanations of insurance policies. Customers have expressed gratitude for the agency's ability to work with them to find the best coverage options for their needs and budget.
Friendly and Helpful Environment
Reviewers have consistently described the agency's office as "nice, " "friendly, " and "organized." The atmosphere seems to be warm and welcoming, making customers feel at ease when discussing their insurance needs.
Professional and Knowledgeable Staff
The agency's staff has been commended for their extensive knowledge of insurance and ability to address customer concerns with ease. Reviewers have praised individual staff members, such as Jordan and April, for their expertise and helpfulness.
Room for Improvement
However, two reviewers have expressed negative experiences with the agency. They criticized the difficulty of getting in contact with the office and the lack of helpfulness from some staff members.
Be the first to review Melva Johnson.
Write a Review
