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Business Details
34 Years
experience
Your Trusted Insurance Partner in Lubbock, TX
Hettler Insurance has served Lubbock, Texas, and the surrounding areas since 1992, providing comprehensive insurance solutions tailored to individual and business needs. Our team of licensed agents and Certified Insurance Counselors brings decades of combined experience, ensuring clients receive expert guidance and competitive coverage options. We prioritize transparency, client education, and personalized service, translating complex insurance policies into clear, actionable protection plans.

With a focus on local community engagement and a commitment to continuous improvement, we advocate for our clients by comparing policies across multiple carriers to secure optimal value. Our dedication to excellence is reflected in our 4.5-star rating from satisfied customers, who praise our responsiveness, integrity, and ability to simplify the insurance process.
Services
Auto Insurance Homeowners Insurance Business Insurance Health Insurance Life Insurance Flood Insurance Earthquake Insurance Cyber Security Insurance Umbrella Insurance Classic Car Insurance
Details
  • Year established: 1992
Highlights and features
  • 30+ years of local insurance expertise with certified professionals.
  • No extra fees for servicesclients benefit from direct carrier rates.
  • Bilingual support translating complex insurance terms into plain English.
  • Client-first approach with independent carrier comparisons for optimal value.
  • Proven track record resolving claims efficiently, even in complex cases.
Associations and certifications
  • Certified Insurance Counselors (CIC)
What people say
Highly recommend Refreshingly professional Patient and helpful Significant savings secured Expert guidance for immigrants
Services
Auto Insurance
Hettler Insurance provides comprehensive auto insurance tailored to protect vehicles and drivers against accidents, theft, and natural disasters. We offer customizable policies for standard cars, motorcycles, classic vehicles, and commercial fleets, ensuring compliance with Texas state laws while prioritizing client affordability. Our team negotiates competitive rates across multiple carriers, emphasizing liability protection, uninsured motorist coverage, and deductible flexibility to meet diverse driving needs.
Homeowners Insurance
Our homeowners insurance policies safeguard residences against fire, hail, vandalism, and other covered perils, with options for additional flood or earthquake coverage. Hettler specializes in tailored plans for Lubbock's unique climate risks, including windstorm damage, and offers umbrella policies for enhanced liability protection. We assist clients in valuing assets accurately and navigating claims efficiently, ensuring homes and personal belongings remain secure through unpredictable events.
Business Insurance
Hettler delivers specialized business insurance solutions, including BOP policies, liability coverage, and cyber security protection, designed for Lubbock's top risk categories like hailstorms and lightning damage. We cater to contractors, small businesses, and large enterprises, offering workers' compensation, surety bonds, and builders risk policies. Our approach combines industry-specific expertise with multi-carrier comparisons to balance cost and comprehensive risk management.
Health Insurance
We provide ACA-compliant and private health insurance plans tailored to individual, family, and employer needs in Texas. Hettler's agents simplify marketplace enrollment, compare HMO/PPO options, and advise on health savings accounts to reduce out-of-pocket costs. Our focus on client education ensures informed decisions about deductibles, co-pays, and coverage gaps, particularly for those transitioning between employer-sponsored and private plans.
Life Insurance
Hettler offers term and permanent life insurance policies to secure financial futures for families and businesses. We guide clients through policy types like universal life and whole life with cash value components, emphasizing estate planning, debt protection, and business succession strategies. Our agents collaborate with carriers to deliver affordable premiums and flexible terms aligned with evolving life circumstances.
People
Ron Hettler
President & Owner
With 40+ years in insurance, Ron Hettler founded Hettler Insurance in 1992 after acquiring Cornwall and Stevens' Texas operations. A Certified Insurance Counselor, he specializes in life, health, and business policies while leading community initiatives. Ron's expertise in risk management and client advocacy drives the agency's growth-focused yet personalized approach.
Meghan Harris
Office Manager & Certified Insurance Counselor
Meghan Harris, daughter of Ron Hettler, leverages her extensive experience in property and casualty insurance to optimize client savings and coverage. Certified in insurance counseling, she specializes in business policies, tiny home insurance, and complex client inquiries, ensuring seamless service delivery across Hettler's 30+ carrier partnerships.
Lori Taylor
Auto & Property Insurance Agent
Lori Taylor brings 20+ years of insurance experience, including a background as a claims adjuster, to Hettler Insurance. Licensed in personal lines, she focuses on home and auto policy comparisons, helping clients secure lower rates while providing empathetic claims support since joining the team in 2016.
Questions
What types of insurance does Hettler Insurance Agency offer?
We provide auto, home, business, health, life, flood, earthquake, cyber security, umbrella, and classic car insurance for individuals and businesses in Texas.
How can I get a competitive insurance quote?
Contact us directly via phone or our website to compare personalized quotes from 30+ carriers, ensuring optimal coverage and cost efficiency.
Does Hettler offer specialized insurance for unique properties?
Yes, we cover tiny homes, ranches, condos, mobile homes, and historic properties through tailored policies with specialized carriers.
What sets Hettler apart from other agencies?
Our 30+ years of local experience, certified agents, no-fee structure, and client-first approach ensure transparent, personalized insurance solutions.
How does Hettler handle claims assistance?
We advocate for clients during claims processes, leveraging our expertise to expedite resolutions and ensure fair compensation for covered losses.
Are there discounts available for bundled policies?
Yes, multi-policy discounts apply to combined auto, home, and business insurance packages to maximize client savings.
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