Your Local Partner for Quality Insurance Solutions
Our Background and Expertise
Established in 1972, Bradley Insurance Agency has been a trusted provider of quality insurance solutions for individuals and businesses throughout Tennessee. As a local agency backed by the vast resources of Marsh & McLennan LLC, we leverage extensive industry expertise to offer comprehensive coverage options that meet diverse needs.
Our Commitment to Customer Service
At Bradley Insurance Agency, we prioritize personalized attention and exceptional customer service. Our team of experienced professionals takes the time to understand your unique circumstances, risk factors, and insurance goals. We work collaboratively with you to identify the appropriate coverage options and provide clear explanations throughout the process.
Tailored Insurance Solutions
We offer a comprehensive portfolio of insurance products tailored to your specific needs. Whether you require coverage for your home, business, auto, or life, our experts can design a customized plan that aligns with your unique risks and budget.
For Individuals
- Homeowners Insurance
- Auto Insurance
- Life Insurance
- Personal Umbrella Insurance
For Businesses
- Commercial Property Insurance
- General Liability Insurance
- Workers Compensation Insurance
- Commercial Auto Insurance
- Business Owners Policy (BOP)
Our Additional Services
- Risk assessment and mitigation strategies
- Claims management and advocacy
- Personalized insurance education and guidance
- 24/7 customer support and claims assistance
Our Core Values
Our agency is driven by core values that guide our interactions with clients and partners:
- Integrity: We uphold ethical principles and transparency in all our endeavors.
- Expertise: We stay updated on industry trends and regulations to provide informed guidance.
- Client-Centricity: We prioritize understanding your needs and delivering solutions that meet your unique requirements.
- Community Involvement: We actively support local initiatives and contribute to the betterment of our community.
Exceptional Customer Service
The reviews highlight the exceptional customer service provided by Bradley Insurance, particularly by Kendall Bradley. Reviewers praise his responsiveness, quickness, and dedication to finding the best coverage at an affordable price. They also commend the company's honesty, integrity, and family-owned operation.
Personalized Attention
Bradley Insurance is praised for its personalized attention to each customer's needs. Reviewers appreciate the company's willingness to listen and work with them to find the best coverage, rather than simply upselling unnecessary policies.
Effective Communication
The reviews also highlight the company's effective communication. Reviewers appreciate the company's prompt responses to inquiries, efficient process, and clear explanations of complex insurance concepts.
Satisfaction Guaranteed
Bradley Insurance's commitment to customer satisfaction is evident in the reviews. Reviewers express their satisfaction with the company's services, often mentioning specific experiences, such as rapid responses, helpful staff, and competitive rates.
Contrasting Experience
However, one reviewer experienced a negative encounter with Bradley Insurance. They reported a rate increase after an at-fault accident, citing "bad faith" on the part of the company.
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