Protecting Your Future, One Policy at a Time
We are a trusted insurance agency, proudly serving the Washington, DC, Maryland, Virginia, and North Carolina areas. With over 16 years of experience in the financial services industry, our dedicated team is committed to providing personalized insurance solutions for all your needs. Our agency is led by Tianya Edgerton, who serves as President Emeritus with the Prince George's Child Resource Center, an active Board Member for the College of Business at Bowie State University, and Committee Co-Chair with Leadership Prince George's.
Insurance Products Offered
At Tianya Edgerton State Farm, we offer a wide range of insurance products tailored to meet your unique requirements. Our product portfolio includes:
- Auto Insurance
- Motorcycle Insurance
- Homeowners Insurance
- Condo Insurance
- Renters Insurance
- Personal Articles Insurance
- Business Insurance
- Life Insurance
- Health Insurance
- Pet Insurance
Our experienced and knowledgeable team is here to assist you in choosing the best coverage options to protect you and your loved ones. We understand the importance of having the right coverage and are committed to finding the most suitable and affordable solutions for our clients.
Free Quotes for Home and Auto Insurance and FREE quotes for Life and Health Insurance
At Tianya Edgerton State Farm, we believe in transparent pricing and keeping our clients well-informed. We are happy to provide FREE quotes for Home and Auto Insurance and FREE quotes for Life and Health Insurance. Our agents will work with you to find the best coverage at the most competitive rates, ensuring that you have the right protection for your specific needs.
Our Office
We invite you to visit our office in Alexandria, VA, conveniently located at 4600 Duke Street Suite 412, Alexandria, VA 22304-2517. Our office is easily accessible, just across from Harris Teeter on Duke St. You can reach us by phone at (703) 751-1918, or text us 24 hours a day.
Office Hours
Our office hours are from Monday-Friday, 9:00 am - 5:00 pm for in-person visits. However, we understand that sometimes, you may have urgent questions or concerns outside of our regular business hours. Rest assured, we are available for you 24/7 by phone or text, and we're committed to responding to your needs promptly and efficiently.
Languages
In addition to English, our team also speaks Spanish, allowing us to serve a broader community and cater to our clients' unique needs.
Community Involvement
We are more than just an insurance agency-we are proud members of our community. Our commitment extends beyond providing excellent insurance services. We actively engage in various community programs and initiatives, such as serving as President Emeritus with the Prince George's Child Resource Center, serving as an active Board Member for the College of Business at Bowie State University, and serving as Committee Co-Chair with Leadership Prince George's. Moreover, we are dedicated to giving back through volunteer work and sponsorships, supporting local schools, sports teams, and other events that make a positive impact in our community.
Overall Experience
The overall experience with the insurance agency was mixed, with some customers having excellent experiences and others expressing frustration and disappointment.
Positive Experience with Agents
Many customers praised specific agents, such as Estefani Rodriguez, Monica Dunston, Yasminth Campos, and Ashley, for their professionalism, helpfulness, and efficiency. These agents were able to provide quick quotes, update policies, and answer questions in a timely and courteous manner.
Frustration with Service
However, some customers experienced poor service, including unreturned calls, unresolved issues, and a lack of knowledge and responsiveness from agents. These customers felt frustrated and disappointed with their experience.
Online Capability
Some customers expressed frustration with the inability to make simple changes to their policies online, having to rely on agents who were slow to respond or unwilling to make changes on their behalf.
Account Issues
A few customers experienced issues with their accounts, including incorrect information and delays in receiving corrected documents, which caused problems with their car registrations.
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