Live Confidently. Work Confidently. You've got Clarke & Sampson.
At Clarke & Sampson, we're proud to be an independent insurance agency, proudly serving individuals and businesses for 77 years. Our dedication to integrity, trust, and unparalleled service has earned us the reputation as a trusted insurance advisor. As an independent agency, we're not bound to a single insurance company, allowing us to provide unbiased advice and tailored solutions to meet your unique needs.
Our Story
Founded on the basis of integrity, we've built our business on a foundation of trust, respect, and a commitment to providing exceptional service. With 70+ years of experience, we've earned the trust of our clients and the respect of our peers. As a family-owned business, we take pride in our personalized approach, taking the time to understand your goals, hopes, and concerns.
Our Services
At Clarke & Sampson, we're focused on you. Rather than pushing product sales, we focus on understanding your goals and objectives. Our services span both personal and commercial insurances, including:
- Personal Insurance: Homeowners, Auto, Umbrella, and more
- Commercial Insurance: General Liability, Property, Workers' Compensation, and more
- Specialty Insurance: Political Campaigns, Political Organizations, Trade Unions, and more
Our Approach
We take a consultative approach to insurance, getting to know you, understanding your needs, and providing tailored solutions to meet your unique circumstances. Our team of experienced professionals is dedicated to providing exceptional service, ensuring you receive the right coverage for your needs.
Our Community
As proud members of the Alexandria community, we're committed to giving back. Our charitable foundation supports local organizations, and we're dedicated to making a positive impact in our community.
Why Choose Clarke & Sampson?
By choosing Clarke & Sampson, you'll experience the benefits of working with an independent agency. Our unbiased advice, tailored solutions, and exceptional service set us apart from larger insurance companies. We're dedicated to earning your trust and providing you with the right coverage for your needs.
Professionalism and Knowledge
The reviewers praised Clarke & Sampson for their professionalism, knowledge, and responsiveness. The team, including Matt Dailey, Matt Stephens, Heather, Gina Marion, and Scott Jefferson, were described as knowledgeable, professional, and extremely nice. They were able to understand clients' needs quickly and provide personalized service.
Efficient Communication
The agency's communication was also commended for being efficient and timely. Matt Dailey, for example, was able to understand a client's needs in less than 5 minutes and provide a deliverable. Matt Stephens was praised for his patience and ability to explain complex insurance policies in a clear and concise manner.
Impressive Customer Service
The reviewers were extremely satisfied with the customer service they received from Clarke & Sampson. Scott Jefferson, in particular, was described as "terrific" and provided outstanding attention to detail and responsiveness. Gina Marion was commended for her excellent customer service and prompt responses.
Unprofessional Conduct
Unfortunately, one reviewer, Frank Mancini, had a negative experience with Gina Marion, who was described as rude and unprofessional. When Mancini tried to provide information quickly, Marion shouted at him to "Hold ON" and then hung up on him when he expressed disappointment with her behavior.
Exceptional Service
The majority of reviewers praised Clarke & Sampson for their exceptional service, highlighting their ability to find the right insurance policies at competitive prices. Many reviewers recommended the agency to their friends, family, and colleagues.
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