Your Insurance Matters To Us
At Chapman Insurance Group, we believe that insurance is more than just a policy - it's a promise of protection and peace of mind. As your trusted partner for Home, Flood, Auto, and Business insurance in Southwest Florida, we're dedicated to providing personalized solutions that cater to your unique needs. Our team of experts takes the time to understand your concerns and tailors our services to ensure that you receive comprehensive coverage at a competitive rate.
Our Values
At Chapman Insurance Group, we're committed to making insurance matters to you. Our values reflect our commitment to providing exceptional service, exceptional coverage, and exceptional value. We pride ourselves on being:
- Real People, Real Service: No automated systems or robot operators here! Our real people answer the phones, ready to assist you with a personal touch.
- Competitive Rates, Simplified Solutions: We know the importance of affordable pricing and ease of use. With partnerships with over 35 home carriers and a dozen auto carriers, we offer rates that stand out in the market, all while providing straightforward and easy-to-understand solutions.
- Comprehensive Coverage: Whether it's Home, Flood, Auto, or Business insurance, we work with a diverse range of insurers to provide comprehensive coverage tailored to your unique needs.
Why Choose Chapman Insurance Group?
At Chapman Insurance Group, we're more than just an insurance provider - we're your dedicated partner for navigating the complex world of insurance. With a commitment to making your needs our top priority, we take pride in building lasting relationships, where trust is paramount. Join our team of experts and experience the difference that comes with having a trusted partner by your side.
Our Locations
With multiple locations across Southwest Florida, including Fort Myers, Cape Coral, Punta Gorda, Port Charlotte, and Naples, we're conveniently located to serve your insurance needs. Visit one of our locations today to experience our exceptional service firsthand.
Customer Satisfaction
The reviews provided show a mixed bag of opinions about Chapman Insurance Group. While some customers have had positive experiences, others have been disappointed and frustrated with the company's services.
Policy and Customer Service Issues
Some customers have reported issues with their policies, such as sudden rate hikes and difficulties in getting claims processed. For example, one reviewer had their premiums increased from $1,300 to $2,600, and another reviewer had to change agents within the company to resolve issues with their policy.
Positive Experiences
On the other hand, some customers have had excellent experiences with Chapman Insurance Group, praising their agents for being knowledgeable, helpful, and responsive. For example, several reviewers have praised agents Dylan and Cody for providing good service and finding them reasonable insurance policies.
Negative Experiences
Unfortunately, some customers have had poor experiences with the company, citing issues with professionalism, quality, responsiveness, and value. For example, one reviewer was unhappy with the way their claim was handled, and another reviewer felt that they were not treated with respect by the company.
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