Building relationships through trust, expertise, and dedication
At Pat Casper Insurance, we are dedicated to providing exceptional insurance solutions to individuals and businesses in Western Pennsylvania. Our agency stands out among the rest due to our commitment to providing expert guidance, personalized service, and unparalleled customer care.
Our Mission
As a local, independent insurance agency, we are passionate about helping our clients make informed decisions regarding their insurance needs. Our experienced advisors take the time to understand our clients' unique situations and tailor our services to meet their specific requirements. Our mission is to build lasting relationships with our clients, ensuring their financial security and peace of mind.
Our Services
At Pat Casper Insurance, we offer a comprehensive range of insurance solutions, including:
Personal Insurance
- Tailored policies for individuals and families
- Protection for your home, auto, and assets
- Coverage for your lifestyle, whether it's boat insurance or travel insurance
Business Insurance
- Comprehensive coverage for your business operations
- Protection for your employees, assets, and reputation
- Industry-specific coverage for industries such as manufacturing, healthcare, and more
Our Advantage
As an independent insurance agency, we have the flexibility to partner with multiple insurance carriers, ensuring we can find the right coverage for our clients. Our team of experts has years of experience in the insurance industry, allowing us to navigate complex insurance products and deliver personalized service.
Our Values
- Expertise: Our insurance advisors have extensive knowledge of the insurance industry and stay up-to-date on the latest developments.
- Integrity: We prioritize honesty and transparency in all our dealings with clients.
- Service: Our dedicated team is committed to providing exceptional customer service, ensuring our clients receive the attention and guidance they need.
Our Affiliations
We are proud to be affiliated with reputable insurance companies and industry associations, guaranteeing our commitment to excellence and professionalism.
Customer Experience
The majority of customers who reviewed Pat Casper Agency had a positive experience, praising the agency's responsiveness, quality, professionalism, and value. Many customers appreciated the personal touch and attention they received from the agency's staff, particularly Kristen, who was mentioned several times as being helpful and responsive. Customers also expressed satisfaction with the agency's ability to provide quality coverage at competitive rates.
Insurance Coverage
Customers were pleased with the range of insurance coverage options offered by the agency, including auto, home, and life insurance. Many customers had been with the agency for 20-30 years and had multiple policies with them. They appreciated the convenience of having all their insurance needs met by one agency.
Negative Experiences
One customer had a negative experience with the agency, citing difficulty in reaching the agent and frustration with the claims process. They also expressed dissatisfaction with the agency's refusal to release payment for a life insurance policy.
Staff
Several customers praised the agency's staff, particularly Kristen, for their professionalism, responsiveness, and helpfulness. Customers appreciated the staff's ability to explain complex insurance terms and provide guidance on choosing the right coverage.
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