Call Now
Website
Call
Business Details
Emergency
services
Your Trusted Insurance Partner in Syracuse, NY
At CH Insurance, our mission is to provide unparalleled insurance solutions tailored to meet the unique needs of businesses and individuals. With over 30 years of experience in risk management and a commitment to 24/7 service, we pride ourselves on delivering personalized attention and comprehensive coverage. Our team of experts works diligently to ensure clients receive the most cost-efficient and robust insurance programs available. As a locally rooted agency in Central NY, we combine deep industry knowledge with a passion for client advocacy.

Our strategic partnerships and innovative approach allow us to offer customized solutions that extend beyond standard policies. We prioritize transparency, prompt communication, and continuous education to empower informed decision-making. Whether it's commercial insurance, employee benefits, or personal coverage, our goal is to be a trusted partner in protecting what matters most to our clients.
Services
Commercial Insurance Personal Insurance Risk Management Group Benefits Workers' Compensation
Highlights and features
  • We offer 24/7 personalized customer support for urgent insurance needs.
  • Our team has over 30 years of experience in risk management and insurance solutions.
  • We provide access to multiple carriers, ensuring competitive pricing and tailored options.
  • Our locally rooted agency delivers immediate, on-site decision-making for client needs.
  • We specialize in customized coverage beyond standard policies, including niche programs.
Associations and certifications
  • Trusted Choice
Services
Commercial Insurance
Our Commercial Insurance solutions protect businesses against risks like property damage, liability claims, and operational disruptions. We offer tailored policies including General Liability, Property Insurance, and Workers' Compensation. With access to multiple carriers, we ensure comprehensive coverage that aligns with your industry-specific needs.
Personal Insurance
Personal Insurance safeguards individuals and families through auto, home, and specialty policies. We provide customizable options like Auto Insurance, Home Insurance, and Personal Umbrella coverage. Our team ensures competitive rates while simplifying complex policies such as Supplemental Spousal Liability Insurance for New York residents.
Risk Management
Risk Management services help businesses identify and mitigate potential threats. We offer loss control surveys, claims analysis, and customized risk improvement plans. Our certified experts provide Code 59 audits and workplace safety programs to minimize liabilities and enhance operational resilience.
Group Benefits
Group Benefits solutions include health, dental, and voluntary insurance programs for businesses. We specialize in optimizing small business healthcare costs through programs like BOOST, which streamlines enrollment and claims advocacy. Our HR hotline and compliance support simplify benefits administration for employers.
Workers' Compensation
Workers' Compensation insurance protects businesses against claims from workplace injuries. We offer traditional and self-insured programs tailored to industries like construction and manufacturing. Our dedicated team manages claims, audits, and risk assessments to ensure compliance and cost efficiency.
People
Joe Convertino Sr
CEO
With decades of leadership in the insurance industry, Joe Convertino Sr oversees strategic operations at CH Insurance, ensuring alignment with core values of client advocacy and innovation.
Joe Convertino Jr
President
As President, Joe Convertino Jr brings energy and client-focused vision to CH Insurance, driving initiatives that enhance team engagement and client satisfaction across Upstate New York.
Tony D'Amato
Sr. VP, Risk Management
Tony D'Amato leads CH's workers' compensation division with 25+ years of expertise in claims management and risk assessment, specializing in self-insured programs and industry-specific solutions.
John Sereno
Sr. Vice President, Sales
John Sereno drives sales strategy at CH Insurance, leveraging deep market knowledge to connect clients with tailored insurance solutions that balance cost and coverage.
Brandi Gough
Chief Financial Officer
Brandi Gough manages financial operations at CH Insurance, ensuring fiscal stability and transparency while supporting client-centric investment in innovative insurance technologies.
Questions
What types of insurance does CH Insurance offer?
We provide commercial insurance, personal insurance, employee benefits, workers' compensation, and risk management solutions tailored to businesses and individuals in Upstate New York.
Do you offer customized insurance plans for small businesses?
Yes, our BOOST program specializes in optimizing health insurance costs for small businesses while providing access to multiple carriers and HR compliance support.
Are your insurance agents available for in-person consultations?
Our Syracuse-based team offers on-site consultations, with additional service locations in Utica and Rochester to better serve clients across Central New York.
How does CH Insurance handle claims advocacy?
We provide dedicated claims support, including peer review coordination between doctors and carriers, to ensure fair and timely resolution of disputes or denials.
What risk management services do you provide?
Our risk management services include loss control surveys, Code 59 audits, workplace safety programs, and customized risk mitigation strategies for businesses.
Videos