Protecting You and Your Loved Ones, One Policy at a Time.
Welcome to our State Farm insurance agency, conveniently located in Columbia, South Carolina. Our team, led by experienced agent Terri Brock, has over 60 years of combined service, providing top-notch insurance and financial services to our valued clients.
Our Story
As a 2nd generation State Farm Agent, Terri Brock has been serving the community since 1989. Growing up in a large family in West Columbia, she has formed lifelong relationships with the people in the community. With a Business and Accounting degree from Columbia College, Terri is well-equipped to help her clients build a plan that maximizes their protection at a competitive price. Her team's expertise and dedication have earned them a 4.7 out of 5 average rating on Google from 90 reviews.
Our Services
Our insurance products include Auto, Motorcycle, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet, and Rec Vehicles insurance. We also offer Banking, Mutual Funds, and Annuities services. Our team is committed to providing personalized quotes, filing claims, and sending payments on behalf of our clients. We strive to provide exceptional customer service, offering after-hours appointments and 24/7 phone and text support.
Our Mission
Our mission is to build lifelong relationships with our clients, helping them achieve their insurance and financial goals. We take pride in our ability to provide personalized service, tailoring our products to meet the unique needs of each individual, family, or business. Our goal is to provide peace of mind, knowing that our clients are protected and prepared for any unexpected events.
Why Choose Us
With over 60 years of combined experience, our team has the expertise and knowledge to guide you through the complex world of insurance and financial services. Our commitment to exceptional customer service, combined with our wide range of products, makes us the ideal partner for all your insurance and financial needs.
Professional and Friendly Service
The majority of the reviews at Terri Brock's State Farm office are extremely positive, with customers praising the professional and friendly service they have received. The agents, including Nick Catan, Teri Brock, Nicole, Christina, Megan, Corey, and Jessica, are commended for their knowledge, kind demeanor, and willingness to help customers find the best insurance options for their needs.
Helpful and Responsive
Several reviewers mention that the agents went above and beyond to assist them, making the process of switching insurance companies, purchasing new policies, or addressing issues with existing policies seamless and hassle-free. Many reviewers express their gratitude for the agents' efforts and feel valued as customers.
Exceptional Insurance Options
The reviewers also praise the insurance options available at Terri Brock's State Farm office, with many mentioning that they were able to find better coverage or lower premiums through the agency. Some reviewers specifically mention that they were able to save money on their insurance premiums, which is seen as a major benefit.
Only Weakness - One Negative Review
The only negative review at this office was from Alyssa Amick, who complained about a policy that was misquoted and then doubled in price. The reviewer felt misled and ultimately cancelled the policy, taking their business to MetLife instead.
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