Providing personalized insurance solutions to fit your unique needs!
At Short Insurance Agency, we've been dedicated to providing exceptional service to the Lubbock and South Plains community for over 45 years. Founded by Charles Short in 1973, our agency is built on a strong foundation of family values, community involvement, and a commitment to putting our clients first.
Our Story
Our journey began in 1961, when Charles started his career in Amarillo, Texas, working as a marketing representative for a large insurance company. Over the years, he worked hard to build a successful career, eventually becoming well-known and respected in the community. In 1973, Charles took the final step in his self-planned career course and started his own agency. With over 45 years of experience, we've established a reputation for providing personalized service and customized insurance solutions to our clients.
Our Services
At Short Insurance Agency, we offer a wide range of insurance services to cater to the diverse needs of our clients. Our team of experts provides comprehensive insurance solutions for:
Auto Insurance
Our auto insurance policies cover personal vehicles, motorcycles, classic cars, RVs, and more. We offer flexible coverage options to ensure your vehicle is protected.
Home Insurance
Our home insurance policies cover your primary residence, vacation homes, and rental properties. We offer coverage for damages, liability, and additional living expenses.
Commercial Insurance
Our commercial insurance policies cover businesses of all sizes, from small startups to large corporations. We offer customized coverage options for commercial autos, properties, general liability, and more.
Other Insurance Services
In addition to our core services, we also offer:
- Motorcycle insurance
- Classic car insurance
- RV insurance
- Boat and watercraft insurance
- Flood insurance
- Personal umbrella insurance
- Tenant dwelling insurance
- Vacant dwelling insurance
- Commercial umbrella insurance
- Texas workers' compensation
- Inland marine insurance
- Farm and ranch insurance
- Bonded titles
Our Team
Our team of experienced insurance professionals is dedicated to providing exceptional service and personalized attention to our clients. We take the time to understand your unique needs and provide customized insurance solutions to ensure your peace of mind.
Get a Quote
At Short Insurance Agency, we believe in providing fair and competitive rates. Contact us today to get a free quote and learn more about our insurance services.
Call Us Today
(806) 763-4409
Overview of Reviews
The Charles Short Insurance Agency has received overwhelmingly positive reviews from its customers. With 12 out of 13 reviews giving the agency a 5-star rating, the majority of customers have praised the agency's staff for their professionalism, promptness, and customer service.
Staff Performance
Several reviewers have specifically praised Brooke Wootan for her exceptional customer service, professionalism, and promptness. Other reviewers have also commended the agency's staff for their attentiveness, friendly demeanor, and ability to resolve issues quickly.
Insurance Services
Reviewers have praised the agency for providing excellent insurance services, including finding the best quotes, handling complex insurance policies, and resolving issues efficiently. Many reviewers have also appreciated the agency's ability to explain the nuances of each policy in detail.
Negative Experience
One reviewer, My Experiences, had a negative experience with the agency, citing an unreliable and risky issue with their home insurance policy. They claim that the agency approved an insurance policy that was not fully in effect, leaving their home uninsured.
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