Protecting what matters most, one policy at a time.
At Scott Powell State Farm Insurance, we are dedicated to providing exceptional insurance services to the Lubbock community. Our team, led by experienced agent Scott Powell, takes pride in helping individuals, families, and businesses protect their assets and achieve their financial goals.
Our Mission
Our mission is to provide personalized insurance solutions that cater to the unique needs of our clients. We strive to build long-lasting relationships with our customers, providing them with expert guidance, support, and protection. We believe that insurance is not just about policies, but about people, and we're committed to making a positive impact in our community.
Our Services
We offer a wide range of insurance products, including Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, and Rec Vehicles insurance. Our team of licensed professionals will work closely with you to understand your specific needs and create a customized insurance plan that fits your budget and lifestyle.
About Scott Powell
As a second-generation State Farm agent, Scott Powell is a dedicated and experienced insurance professional with a passion for helping others. A graduate of Baylor University, Scott is actively involved in the Lubbock community, supporting local organizations and events. With a 5-star rating on Google, Scott and his team are committed to providing exceptional customer service and tailored insurance solutions.
Our Commitment
At Scott Powell State Farm Insurance, we're committed to helping you achieve your financial goals and protect what matters most. Our team is dedicated to providing personalized service, expert guidance, and tailored insurance solutions that meet your unique needs. Contact us today to learn more about how we can help you.
Customer Satisfaction and Service
The reviews for Scott Powell's State Farm agency are overwhelmingly positive, with all but one reviewer giving the agency a perfect 5-star rating. The majority of reviewers praise the agency's staff, particularly Ashlee, Katie, and Scott, for their exceptional customer service, knowledge, and friendliness. Many reviewers have reported saving money on their insurance premiums and have praised the agency's willingness to work with them to find the best coverage for their needs.
Professionalism and Knowledge
Numerous reviewers have complimented the agency's staff on their professionalism, expertise, and ability to explain complex insurance concepts in a clear and concise manner. Some reviewers have also noted that the staff goes above and beyond to help their customers, even providing personalized service.
Convenience and Flexibility
Several reviewers have expressed their appreciation for the agency's willingness to work around their schedules and accommodate their needs. Some reviewers have also praised the agency's online services and ease of communication, making it easy to get in touch with the staff.
Long-Term Relationships
Some reviewers have mentioned that they have been working with the Powell family for years, starting with Scott's father, Jessee. This suggests that the agency has built a reputation for providing consistent, reliable service over time.
Minor Complaint
Only one reviewer, George Schock, gave the agency a 4-star rating, citing that while the agency has always provided great customer service and responsive to their changing needs, it may not be the cheapest option. However, this reviewer still believes that the agency offers great value.
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