Business Details
50+ Years
experience
Emergency
services
Your Trusted Austin Insurance Partner Since 1966
Eckert Insurance Group has served Austin, Texas since 1966, providing comprehensive insurance solutions for homes, autos, businesses, and life. Founded on relationship-driven principles, we combine decades of local expertise with technical knowledge of insurance contracts to advocate for clients. Our team of experienced agents, including fourth-generation Austinites, prioritizes personalized service over sales pressure. We maintain deep community ties through board memberships and partnerships while offering access to top-rated national carriers.Our approach focuses on helping clients secure appropriate coverage at competitive rates, with ongoing support for policy adjustments and claims resolution. Backed by 50+ years of experience and a 96% referral rate from satisfied clients, we emphasize preparation through insurance to protect assets, income, and family well-being.
Services
Home Insurance
Auto Insurance
Business Insurance
Life Insurance
Long-Term Care Insurance
Umbrella Insurance
Health Insurance Guidance
Disability Insurance
Property Protection Planning
Estate Planning Resources
Details
- Year established: 1966
Highlights and features
- We've provided Austin insurance solutions since 1966 with deep local market knowledge
- Our team includes fourth-generation Austinites with specialized insurance contract expertise
- 96% of new business comes from client referrals demonstrating exceptional service
- We offer unbiased comparisons across multiple top-rated national carriers
- Employee-owned agency structure ensures personalized attention without corporate pressure
What people say
Great service
Top notch job
Recommend them
Know my name
Confident coverage
Services
Home Insurance
Protect your home against fire, wind, hail, theft, and water damage with policies featuring adequate limits and quality coverages. We help clients understand deductible options and ensure proper protection through partnerships with top-rated carriers. Our team provides ongoing policy reviews to maintain appropriate coverage as client needs evolve.
Business Insurance
Comprehensive coverage solutions for Austin businesses including property protection, liability insurance, and umbrella policies. We work with carriers like The Hartford and Travelers to provide tailored risk management strategies that protect business assets and operations while maintaining competitive pricing and claims support.
Life Insurance
Financial security solutions for families through term and permanent life insurance policies. We help clients determine appropriate coverage amounts to meet survivor needs while offering guidance on estate planning documents like wills and trusts through attorney referrals.
Claims Assistance
Guidance through the claims process with 24/7 support for reporting incidents and documentation requirements. We monitor claims progress with carriers like Nationwide and MetLife while providing expert advice to ensure fair settlements and timely resolution of property damage or liability claims.
Risk Management
Personalized risk assessment services identifying protection gaps in personal and business insurance portfolios. Our agents help clients prepare for lawsuits, medical emergencies, and income loss through coordinated insurance strategies and referrals to legal and financial professionals.
People
Tracey Urbanek
Agent / Co-Owner
Austin native with 35+ years insurance experience, serving clients since 2001. Specializes in personal lines coverage while maintaining strong community ties through family involvement in Taylor, Texas.
LaTrice Pool
Agent
Austin insurance professional since 1997 with gospel music background. Combines industry expertise with community engagement through local events and client-focused service approach.
Blanca Samilpa
Agent / Co-Owner
Lifelong Austin resident with 20+ years agency experience. Active participant in local community events while providing personalized insurance solutions to Austin families since 2000.
David Miller
Agent / Co-Owner
UT-Austin graduate with 25+ years independent agency experience. Focuses on responsive client service while balancing professional expertise with recreational activities at Lake Travis.
Will Eckert
Managing Co-Owner
Third-generation Austin insurance professional who purchased the agency in 1998. Community leader with deep ties to local organizations and commitment to maintaining family business legacy.
Questions
What types of insurance do you offer?
We provide home, auto, business, life, and long-term care insurance, along with umbrella policies and risk management solutions tailored to Austin residents and businesses.
How are you different from other agencies?
As an independent agency since 1966, we offer unbiased comparisons across multiple carriers while maintaining personalized service through our locally-owned structure and community roots.
Can I make insurance payments online?
Yes, we offer electronic payment options including auto-pay, mobile apps, and phone payments through our carrier partnerships and agency billing system.
How do I file a claim?
Contact your insurance carrier directly using their 24-hour claims number, then let us monitor your claim's progress and provide expert guidance throughout the process.
Do you serve areas outside Austin?
While based in Austin, we serve clients throughout Central Texas including Travis, Williamson, and Hays counties with personalized insurance solutions.
Why choose Eckert Insurance Group?
Benefit from our 50+ years local experience, 96% client retention rate, and team of experienced agents who prioritize your needs over sales pressure.
