At Susan Cobb-Starrett Ins Agency Inc, our mission is to provide top-notch insurance services to individuals, families, and businesses in the Ann Arbor, MI area. As a State Farm Insurance Agent, we offer a wide range of insurance products and services designed to meet your specific needs.
Our Services
We specialize in providing personalized insurance solutions to our clients. Our insurance products include:
- Auto Insurance
- Homeowners Insurance
- Condo Insurance
- Renters Insurance
- Personal Articles Insurance
- Business Insurance
- Life Insurance
- Health Insurance
- Pet Insurance
- Rec Vehicles Insurance
- Boat Insurance
Our experienced and licensed agents work closely with each client to identify and service their insurance needs. We take pride in our competitive pricing and knowledgeable agents, ensuring that you receive the best possible coverage for your unique situation.
About Susan Cobb-Starrett
As a State Farm Insurance Agent, I have been serving the Ann Arbor, MI area since 1993. My father began his agency with State Farm in 1954, and I am proud to continue the family legacy. I am a graduate of the American College with a CLU degree and have built a reputation for providing exceptional insurance services to my clients.
Why Choose Us
At Susan Cobb-Starrett Ins Agency Inc, we are committed to providing exceptional customer service and personalized insurance solutions. Our agency has three licensed agents dedicated to identifying and servicing your insurance needs. We enjoy assisting out-of-state transfers relocating to the Ann Arbor, MI area, including Grass Lake and Washtenaw County, MI, with their insurance needs.
Contact Us
If you're looking for insurance solutions that cater to your unique needs, contact us today. Our office is open Monday through Friday from 9 am to 5 pm, and Saturday and Sunday by appointment. You can also call or text us 24 hours a day to discuss your insurance needs.
Excellent Customer Service
Susan Cobb-Starrett and her team have received outstanding reviews from clients, with all 16 reviewers giving them a perfect 5-star rating. The reviewers praise the team's professionalism, honesty, and thoroughness in evaluating their needs. Many have been clients for over 20 years, and continue to recommend Susan's agency highly.
Prompt and Detailed Response
Susan and her team are known for their prompt responses to questions and concerns, providing detailed explanations and descriptions of what to expect next. They are also diligent in following through on claims and issues.
Highly Recommended
The reviewers recommend Susan's agency highly, praising their excellent service levels, professional staff, and ability to find the best rates and coverage.
Consistently Low Premiums
Some reviewers have noted that State Farm consistently has the lowest premium rates, which is a major advantage.
Additional Praise
Personalized Attention
Many reviewers highlight the personalized attention they receive from Susan and her team, who take the time to understand their individual needs and circumstances.
Knowledgeable Staff
The reviewers praise the knowledge and expertise of Susan and her staff, who are able to explain complex insurance concepts in a clear and concise manner.
Exceptional Customer Service
Ingrid Ford's review highlights the exceptional customer service provided by Susan and her team, who went above and beyond to support her in a time of need.
Notable Exception
John Apple's review stands out as a notable exception to the otherwise glowing reviews, highlighting a disappointing experience with a particular employee.
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