Insurance is Our Solution. Protection is Our Goal.
Ann Arbor Insurance Associates, LLC is a full-service insurance agency with a highly skilled team of agents dedicated to meeting all of our clients' needs for personal and business insurance. With more than 100 years of combined industry experience, we use our expertise to work with you in finding the most cost-effective solutions. Whether you need protection for your home, family, auto, or business, we offer many different insurance coverage options.
Our Mission
Our relationships with clients span generations. We believe that every individual and business is unique and deserves personalized attention. We take the time to understand your specific needs and goals, and work closely with you to design a plan that meets all your needs for protection.
Services
We offer comprehensive personal and business insurance services, including but not limited to:
- Personal Auto Insurance
- Homeowners Insurance
- Life Insurance
- Health Insurance
- Commercial Liability Insurance
- Commercial Auto Insurance
- Commercial Property Insurance
- Cyber Liability Insurance
- And more.
Our team of experienced agents will help you navigate the complex world of insurance and find the most cost-effective solutions for your personal and business needs.
What Sets Us Apart
At Ann Arbor Insurance Associates, LLC, we pride ourselves on our commitment to superior service, quality insurance products, and cost-effective insurance solutions. As an independent and family-owned Ann Arbor Michigan based insurance agency, we are dedicated to serving not only our local communities but communities throughout all of Michigan as well as California, Hawaii, Indiana, and Ohio.
Overall Experience
Most customers had a positive experience with the insurance company, praising the staff for being friendly, helpful, and responsive. They appreciated the prompt handling of claims and the fair treatment they received.
Staff Performance
The staff, including Ashley, Kim, Matt, and Cheryl, were commended for their exceptional service. They were described as friendly, helpful, and responsive, making the insurance process smooth and hassle-free.
Claims Handling
Claimants reported that their claims were handled promptly, fairly, and with minimal hassle. The process was described as efficient and stress-free.
Communication
While most customers praised the staff's communication skills, a few had negative experiences, citing unreturned calls, lack of clear communication, and unhelpful representatives.
Office Location
One customer had a negative experience due to incorrect office location information on Google, which caused inconvenience.
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