Business Details
27 Years
experience
Emergency
services
Your Trusted Partner for Insurance Housing Solutions
National Insurance Housing has been a dedicated provider of temporary housing solutions for the insurance industry since 1999. Our team of professionals, with an average tenure of 12-15 years in claims handling, rental home search, real estate, and hospitality services, delivers customized temporary living arrangements tailored to policyholders' unique needs. We specialize in ALE (Additional Living Expenses) housing, offering a comprehensive range of options including furnished apartments, single-family homes, hotels, and mobile housing across the U.S.Our proprietary technology platform enables 24/7 access to claims management tools for adjusters, while our nationwide network of local housing specialists ensures rapid deployment during catastrophes. With a proven track record in disaster response dating back to Hurricane Katrina, we combine high-touch customer service with scalable solutions to maximize policyholder satisfaction and streamline claims resolution.
Services
ALE Housing
Catastrophe Response
Temporary Housing
Furnished Apartments
Hotel Stays
Single-Family Homes
Mobile Homes
Furniture Rentals
Consolidated Billing
Emergency Housing
Details
- Year established: 1999
Highlights and features
- We offer 24/7 emergency housing response nationwide
- Our team has 12-15 years average industry experience
- We provide customized solutions for special needs policyholders
- We maintain a 24/7 adjuster portal for claims management
- We have executed housing solutions for 20+ years nationwide
What people say
World class service
Responsiveness is best
Compassionate support
Seamless transition
Excellent customer service
Services
ALE Housing
Our ALE (Additional Living Expenses) housing solutions provide temporary living arrangements for policyholders displaced by property damage. We coordinate hotel stays, apartment rentals, and single-family home placements within insurance policy limits. Our specialists handle all aspects including lease negotiations, furniture delivery, and maintenance coordination to ensure seamless temporary housing experiences.
Catastrophe Response
Our 24/7 catastrophe response team deploys immediately following natural disasters to provide emergency housing solutions. We establish onsite operations to coordinate temporary housing placements, furniture delivery, and logistical support for policyholders affected by hurricanes, floods, and other major events. Our nationwide network ensures rapid response capabilities across all 50 states.
Furnished Apartments
We offer fully furnished apartment solutions for policyholders requiring temporary housing. Our inventory includes studio, one-bedroom, and multi-bedroom units with complete houseware packages. Each unit undergoes quality verification to ensure move-in readiness, with options available for pet owners, families, and individuals with special accessibility needs.
Adjuster Portal
Our secure online portal provides adjusters 24/7 access to housing claims information, including reservation details, billing statements, and extension requests. The platform enables real-time tracking of housing assignments, budget forecasting, and document management to streamline the claims resolution process for insurance professionals.
Emergency Housing
Our emergency housing service provides immediate shelter solutions for policyholders displaced by sudden property loss. Available 24/7/365, this service coordinates same-day hotel placements and expedited apartment rentals. Our specialists work directly with policyholders to assess needs and secure appropriate housing within insurance coverage parameters during critical situations.
People
Tom Atchison
Chief Executive Officer
Tom founded National Corporate Housing in 1999 after 14 years in property management with ExecuStay. He has grown the company to 27 offices nationwide while maintaining focus on quality service and innovation in temporary housing solutions.
Misty Gregarek
President and Chief Operating Officer
Misty has led HR and operations at National for 15+ years, focusing on culture development and associate satisfaction. She oversees company operations and diversity initiatives while maintaining Great Places to Work recognition.
Daniel Mackesey
Vice Chair
Dan directs legal affairs and strategic initiatives after joining National in 2020. With 20 years at Womble Bond Dickinson and prior legal counsel experience, he provides strategic guidance on mergers and acquisitions for the company.
Peggy Smith
Chief Innovation Officer
Peggy leads innovation initiatives with 10 years at Worldwide ERC and prior experience developing Microsoft's Mobility COE. She focuses on strategic growth and technology solutions for National's temporary housing services.
Ho Wan Lee
Chief Financial Officer
Ho Wan directs financial strategy and global operations with 8+ years at National. His background in investment banking and corporate finance supports sustainable growth and operational efficiency across the organization.
Questions
What types of temporary housing do you offer?
We provide hotels, furnished apartments, single-family homes, condos, and mobile homes with customizable furniture packages to meet policyholders' specific needs.
How quickly can you provide emergency housing?
Our 24/7/365 response team typically secures emergency housing within hours of request, with same-day hotel placements available nationwide.
Do you handle special accommodation requirements?
Yes, we accommodate special needs including pet-friendly housing, handicap accessibility, school district requirements, and high-net-worth property specifications.
How do adjusters access housing claims information?
Adjusters use our secure online portal for 24/7 access to claims data, invoices, extensions, and housing program reports through any internet-connected device.
What areas do you serve for temporary housing?
We provide housing solutions across all 50 states, with international capabilities in Europe, Asia, and the Gulf region through our parent company.
