Your Local Insurance Experts | Making Insurance EASY for You
At Valerie Tichy-Drummer's State Farm Agency, we're dedicated to providing an exceptional customer experience and helping our clients achieve their goals. With over 35 years of experience in the industry, I've built a reputation for providing personalized service, expert guidance, and tailored solutions to fit my customers' unique needs.
Our Services
We offer a wide range of insurance and financial services to individuals, families, and businesses. Our product offerings include:
- Auto Insurance: We provide quotes and coverage for personal and commercial vehicles.
- Homeowners Insurance: We offer comprehensive coverage for residential and commercial properties.
- Condo Insurance: We tailor our coverage to meet the unique needs of condominium owners.
- Renters Insurance: We provide affordable coverage for renter's personal property and liability.
- Business Insurance: We offer a range of coverage options for small businesses and entrepreneurs.
- Life Insurance: We provide a variety of term life insurance and whole life insurance policies.
- Health Insurance: We assist individuals and families in selecting the right health insurance plan.
- Pet Insurance: We offer trusted pet insurance providers for our furry friends.
Personalized Service
At our agency, we believe that each customer is unique, and we take the time to understand their individual needs and goals. Our agents are trained to listen, educate, and recommend the best solutions for their clients. We strive to build strong relationships with our customers, and we're committed to providing exceptional service every step of the way.
Community Involvement
As a member of the Hemet and San Jacinto communities, I'm passionate about giving back and supporting local causes. As the Chamber of Commerce Past President, I've had the privilege of serving on the board and hosting events that benefit local charities. We believe in being involved and active members of our community, and we're proud to support local businesses and organizations.
About Our Team
Our team is dedicated to providing exceptional service to our clients. We're licensed and trained insurance professionals who are passionate about insurance and committed to our customers. Our agents are available to answer your questions, provide quotes, and guide you through the insurance process. Meet our team:
- Heather Martinez: Office Representative
- Alma Orosco: Customer Service Representative
- Rebecca Baker: Insurance Account Representative
Get Started Today
If you're looking for quality insurance and financial guidance, we're here to help. Contact us today to schedule a consultation and let us help you navigate the complex world of insurance and finance. Our team is committed to providing exceptional service, and we look forward to building a long-term relationship with you.
Customer Service Excellence
The reviews from State Farm customers are overwhelmingly positive, with many praising the agency's exceptional customer service. Every reviewer gave the agency a 5-star rating, and their comments highlight the helpfulness, professionalism, and patience of the agents. Ruby, Rubi, Rebecca, Valerie, Veronica, Alma, Heather, Carla, and other agents are mentioned specifically for their excellent service, thorough explanations, and willingness to go above and beyond to help customers.
Agents' Expertise
Reviewers appreciate the agents' expertise in various areas, including life insurance policies, home insurance, and auto insurance. They praise the agents for taking the time to explain complex information in a clear and concise manner, making them feel comfortable and informed about their insurance options.
Convenience and Flexibility
Customers also appreciate the convenience and flexibility offered by State Farm. Many reviewers mention being able to call or visit the office at their convenience, and they appreciate the agents' willingness to work with them to find solutions that meet their needs.
Negative Experience
One customer, Jim, had a negative experience with State Farm. He claims that the agency took money out of his account for autopay even after he told them not to, and they failed to resolve errors in his policy. He expresses frustration and disappointment with the agency's handling of his situation.
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