Integrity, trust, protection, and service
At Access West Insurance Services, we are dedicated to providing comprehensive insurance and risk management solutions to individuals, families, and businesses in Southern California and beyond. As an independently owned and operated agency, we have been serving our clients for over 15 years, providing personalized service and tailored solutions to meet their unique needs.
Our Mission
Our mission is to provide integrity, trust, protection, and service to our clients. We believe in doing the right thing, doing our best, and always showing people we care. Our experienced agents work one-on-one with each client to find the best solution possible and support them throughout the life of their policy.
Our Services
We offer a wide range of insurance products and services, including commercial business liability, commercial property insurance, commercial auto insurance, workers' compensation insurance, and more. We also provide personal insurance solutions, including auto insurance, home insurance, life insurance, and health insurance. Additionally, we offer specialized programs for specific industries, such as gas stations, hotels, car washes, and restaurants.
Community Involvement
At Access West Insurance Services, we are committed to giving back to our community. We are members of the Murrieta and Temecula Valley Chambers of Commerce and participate in local events. We believe that being involved in the communities we serve allows us to better understand the unique needs of our clients and provide them with the best possible service.
Our Commitment
Our primary commitment is to delivering cost-efficient and custom-tailored products to our clients. We believe that everyone deserves to have the right insurance coverage, and we work hard to make sure our clients have the protection they need. Whether you're an individual, family, or business owner, we are dedicated to providing you with the best possible service and solutions.
Overall Satisfaction
The reviewers are extremely satisfied with the services provided by Access West Insurance, with every single reviewer giving the company a 5-star rating. They praise the company's excellent customer service, friendly and knowledgeable staff, and commitment to finding the best insurance solutions for their clients.
Customer Service
The reviewers consistently mention the exceptional customer service provided by the company, particularly by Liz Hernandez. They describe her as friendly, knowledgeable, and responsive, always willing to answer questions and provide guidance. One reviewer specifically mentions that Liz exceeded their expectations and made the insurance process stress-free.
Insurance Solutions
The company's ability to provide a wide range of insurance options and solutions is also highly praised. Reviewers mention that the company has helped them with various types of insurance, including auto, home, and business insurance. They appreciate the company's thorough approach, ensuring that each client's needs are met.
Special Mentions
A few reviewers specifically mention the company's ability to save them money on their insurance premiums. One reviewer mentions that the company was able to save them $300 on their auto insurance, and another reviewer praises the company's efforts to lower their premiums.
Customer Retention
The reviewers' long-term relationships with the company are also notable. Many have been clients for several years and have consistently received excellent service. This suggests that the company values its clients and is committed to maintaining a high level of customer satisfaction.
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