Protecting What Matters Most, One Policy at a Time
Our Story
At Knapp, Schenck & Company, we are a full-service organization with over 30 employees and 3,400 customers. Our numerous long-term relationships are a testament to our success. For years, we have been committed to providing exceptional service to our clients, and we take pride in being a trusted partner for all their insurance needs.
Our Services
We offer a comprehensive range of insurance services, including personal insurance, business insurance, and benefits solutions. Our personal insurance services include auto, home, umbrella, valuables, and watercraft insurance. Our business insurance services include property, casualty, executive risk management, international ocean marine, and benefits solutions. Additionally, we offer disability income insurance, life insurance, long-term care insurance, and executive benefits.
What Sets Us Apart
What sets us apart is our commitment to providing exceptional customer service, our extensive expertise in the industry, and our ability to tailor our services to meet the unique needs of our clients. We take the time to understand our clients' specific requirements and develop personalized solutions to address their risks and exposures.
Industry Expertise
We have broad experience in a number of industry sectors, including public entity, education, residential real estate, commercial real estate, and technology. Our expertise in these areas enables us to provide valuable insights and guidance to our clients, helping them to improve their risk management practices and procedures.
Claim Services
We also provide extensive claim services, including regular periodic claims reviews, development of client-specific claims handling instructions, verification and negotiation of proper claims reserving, and analysis and verification of loss experience factors. Our experienced team is dedicated to ensuring that our clients receive the highest level of service and support.
Carrier Partnerships
We have established strong partnerships with leading insurance carriers, enabling us to offer our clients a comprehensive range of insurance products and services. Our carrier partners include some of the most respected and reputable names in the industry.
Exceptional Customer Service
The majority of reviewers praised Knapp Schenck Insurance for their exceptional customer service. They highlighted the responsiveness, knowledge, and helpfulness of the account managers, particularly Cassandra and Roberta Fleming. Reviewers appreciated the personalized attention and guidance they received, which made the process of purchasing insurance policies smooth and stress-free.
Positive Experiences
Many reviewers shared their positive experiences with Knapp Schenck Insurance, citing their satisfaction with the agency's services. They praised the agency's ability to provide comprehensive coverage, including auto, home, and life insurance, and appreciated the convenience of having all their insurance needs met in one place.
Appreciation for Staff
Several reviewers expressed their appreciation for the staff at Knapp Schenck Insurance, mentioning specific employees who went above and beyond to ensure their needs were met. They praised the staff's professionalism, responsiveness, and knowledge, which made them feel confident in their insurance choices.
Negative Experience
However, one reviewer had a negative experience with Knapp Schenck Insurance, citing poor service and a dispute that required involvement from the Massachusetts Department of Insurance. This reviewer felt that the agency did not take their concerns seriously and continued to operate in the same manner despite their complaints.
Be the first to review Knapp Schenck.
Write a Review
