Protecting You and Your Loved Ones, One Policy at a Time.
At Melissa Satterthwaite State Farm Agency, we pride ourselves on being a trusted and reliable insurance provider in Fort Wayne, Indiana. As a third-generation State Farm Agent, Melissa Satterthwaite has built a reputation for exceptional customer service and personalized attention to each and every policyholder.
Our Story
Melissa Satterthwaite, the owner and operator of the agency, is a graduate of Eastern Illinois University and has been serving the Fort Wayne community since 2009. Following in the footsteps of her grandfather and aunt, Melissa has made it her mission to provide top-notch insurance solutions to individuals, families, and businesses in the area. With a passion for helping others, Melissa and her team strive to make the insurance process as seamless and stress-free as possible.
Our Services
At Melissa Satterthwaite State Farm Agency, we offer a wide range of insurance products and financial services designed to meet the unique needs of our clients. Some of the insurance products we offer include:
- Auto insurance
- Homeowners insurance
- Condo insurance
- Renters insurance
- Business insurance
- Life insurance
- Health insurance
- Pet insurance
- Recreational vehicles insurance
- Boat insurance
In addition to our insurance offerings, we also provide access to banking, mutual funds, and annuities through FINRA's BrokerCheck.
Our Commitment
At Melissa Satterthwaite State Farm Agency, we treat our policyholders like family. We understand that every individual and business has unique needs and circumstances, and we take the time to get to know each and every one of our clients personally. Our team is dedicated to providing exceptional customer service, answering questions, and addressing concerns in a timely and professional manner. Whether you're looking for auto insurance, homeowners insurance, or business insurance, we're here to help you every step of the way.
Excellent Customer Service
The reviewers have consistently praised Melissa Satterthwaite and her team for their exceptional customer service. They have described Melissa as straightforward, honest, and helpful, as well as professional, fun to know, and willing to go above and beyond to help her clients. Many reviewers have expressed their gratitude for her assistance, kindness, and patience, and have noted that she is always available to answer questions and resolve issues.
The reviewers have also praised the team's efficiency, expertise, and ability to provide quick responses and resolutions. They have noted that Melissa and her team have helped them navigate complex insurance issues, provided guidance and support, and have been knowledgeable and helpful in answering their questions.
Helpfulness and Responsiveness
The reviewers have praised the team for their helpfulness and responsiveness, noting that they are always available to assist with claims, quotes, and other insurance-related needs. Many reviewers have mentioned that they can contact Melissa or her team at any time, even outside of regular business hours, and that they receive prompt and helpful responses.
Professionalism and Trust
The reviewers have expressed their trust and confidence in Melissa and her team, noting that they have worked with them for many years and have always received excellent service. They have praised Melissa's professionalism, expertise, and commitment to her clients, and have noted that she is always willing to go above and beyond to help them.
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