Business Details
45 Years
experience
Your Trusted Insurance Partner in Rowlett, TX
Costlow Insurance has been serving clients across the Dallas/Fort Worth Area since 1981. What began as a single-owner proprietorship has evolved into a full-service independent insurance agency offering competitive insurance values in Texas. Our philosophy centers on providing exceptional customer service through a team of licensed insurance agents dedicated to understanding and meeting client needs. We represent multiple insurance companies rated A or better by A.M. Best, ensuring clients receive reliable coverage tailored to their specific requirements.With decades of combined experience, our agents specialize in personal and commercial insurance solutions, including auto, home, life, and business policies. We prioritize transparency, ethical practices, and personalized service, advocating for clients rather than insurers. Our commitment to local communities and expertise in navigating complex insurance needs has earned us a reputation as a trusted partner for individuals and businesses alike.
Services
Auto Insurance
Home Insurance
Life Insurance
Business Insurance
Renters Insurance
RV Insurance
Motorcycle Insurance
Boat Insurance
ATV Insurance
Details
- Year established: 1981
Highlights and features
- We have served Texas communities since 1981 with personalized insurance solutions.
- Our team includes 7 full-time licensed agents specializing in diverse insurance needs.
- We offer unbiased advice by representing multiple top-rated insurance carriers.
- We prioritize local community values with a focus on ethics and transparency.
- Our agents provide tailored coverage options to meet individual and business needs.
What people say
Best insurance
Saved money
Personal service
Trustworthy advice
Easy process
Services
Auto Insurance
Auto insurance protects against financial loss from accidents, theft, or damage. We offer liability, collision, and comprehensive coverage tailored to individual needs. Our agents help clients understand policy options, secure discounts for bundling or safe driving, and ensure adequate protection for vehicles and drivers.
Home Insurance
Homeowners insurance covers property damage, liability, and living expenses during repairs. We provide policies for structural replacement, personal belongings, and liability claims. Our agents assess home specifics to ensure coverage aligns with mortgage requirements and client risk profiles.
Life Insurance
Life insurance offers financial security for beneficiaries upon the policyholder's death. We offer term and whole life policies to replace income, pay debts, or fund education. Our agents guide clients in selecting coverage amounts and types suited to long-term financial goals.
Business Insurance
Business insurance protects against liability, property damage, and operational disruptions. We provide BOPs, liability, and workers' compensation policies. Our solutions address risks specific to industries, ensuring businesses maintain continuity and compliance with legal requirements.
Renters Insurance
Renters insurance covers personal property loss, liability, and medical expenses for tenants. We offer affordable policies for belongings damaged by fire, theft, or accidents. Our agents explain named peril coverage and ensure renters understand protections beyond landlord policies.
People
Mickey Shaw
Owner / Director
With a background in IT and grocery operations, Mickey transitioned to insurance in 2002. He focuses on streamlining operations and customer service excellence, holding Property & Casualty and Life & Health licenses.
Alan Orshalick
Owner/Director
Alan leverages corporate sales and marketing experience from his 2004 career shift to insurance. He emphasizes ethical advice and holds Property & Casualty licenses to deliver client-focused solutions.
Chuck Allums
Owner/Director
After corporate roles, Chuck joined Costlow in 2004, prioritizing client relationships. He uses Property & Casualty and Life & Health licenses to build long-term trust and value for customers.
Debbie Simonek
Agent
Debbie has served as a Property & Casualty agent since 2006, applying prior business ownership experience to enhance customer service and office efficiency in Texas families' insurance needs.
Lance Lankford
Agent
With 15 years as an All Lines Adjuster, Lance joined Costlow in 2007. His field experience informs his Property & Casualty expertise, focusing on problem-solving and client advocacy.
Questions
What types of insurance does Costlow Insurance offer?
We provide auto, home, life, business, renters, RV, motorcycle, boat, ATV, and commercial insurance policies tailored to individual and business needs.
Can I bundle multiple insurance policies for discounts?
Yes, bundling policies like auto and home insurance often qualifies for premium discounts through our partnered carriers.
Do you serve areas outside Rowlett, TX?
We serve the entire DFW Metroplex, including Dallas, Plano, Garland, Rockwall, and surrounding communities.
How can I file an insurance claim?
Contact our office directly or use your insurer's claims portal. Our agents assist in navigating the process for timely resolutions.
Are your agents licensed and trained?
All our agents hold active Property & Casualty and/or Life & Health licenses with ongoing training in insurance best practices.
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