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Your Partner in Insurance and Service

We're passionate about empowering you with personalized insurance coverage in Idaho and beyond.

At Richardson Insurance Services, Inc., we believe in building strong relationships with our clients and providing personalized insurance solutions tailored to their unique needs. We're an independent insurance agency in Meridian, Idaho, meaning we work for you, not any specific insurance company. This allows us to access a wide range of plans from multiple providers, ensuring you get the best coverage at competitive rates.

What sets us apart?

  • Personalized attention: We take the time to understand your individual needs and concerns to design a customized insurance plan.
  • Expertise across industries: Our team has extensive knowledge of various industries, offering specialized insurance solutions for businesses, families, and individuals.
  • Transparent communication: We believe in clear and concise communication, explaining coverage options and answering your questions thoroughly.
  • Dedicated to community: We are involved in various local initiatives and believe in supporting our community.

For Individuals

  • Homeowners and renters insurance
  • Auto insurance
  • Boat and watercraft insurance
  • Condo insurance
  • Individual health and dental insurance
  • Life and disability insurance

For Businesses

  • Business owners policy (BOP)
  • Commercial auto insurance
  • Commercial property insurance
  • Workers' compensation insurance
  • Cyber liability insurance

Our Promise

We are committed to providing exceptional customer service throughout your journey. We offer:

  • Quick and competitive quotes
  • Easy online tools for managing your policy
  • Responsive and personalized customer service
  • Accessible and knowledgeable insurance professionals

Let us help you navigate the complexities of insurance with confidence. Contact us today for a personalized quote or to discuss your unique insurance needs.

Reviews
Positive: The reviews are overwhelmingly positive, with reviewers praising Kelly's exceptional customer service, professionalism, and expertise.
Negative: One reviewer had a negative experience with the company, citing errors and a lack of customer service.

Exceptional Customer Service

The reviews for Richardson Insurance are overwhelmingly positive, with each reviewer praising the exceptional customer service provided by Kelly, the agent. The common traits mentioned include Kelly's friendly and responsive demeanor, her willingness to go above and beyond to ensure clients' understanding of their coverage, and her prompt and thorough responses to their queries.

Professionalism and Expertise

The reviewers also praise Kelly's professionalism and expertise, citing her ability to navigate complex insurance policies and provide personalized service. Several reviewers mention that Kelly has helped them resolve issues, such as getting insurance quotes, dealing with claims, and providing guidance on their policies.

Personalized Attention

The reviewers appreciate the personalized attention they receive from Kelly, saying that she takes the time to understand their needs and provides customized solutions. Several reviewers mention that Kelly has been able to provide them with same-day service, which is impressive given the typical turnaround time for insurance policies.

Communication

Communication is also highlighted as a key strength of Richardson Insurance. Reviewers appreciate that Kelly is always available to answer their questions, provide updates, and address their concerns in a timely and professional manner.

Exceptions

However, one reviewer, Aimee Bodily, had a negative experience with the company, citing errors on their part and a lack of customer service. She took issues with the company's billing practices and the way they handled her situation.

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