Onstad's Insurance Agency - Local, Independent, Trusted.
At Hosto Financial & Insurance Services, we understand the importance of having the right insurance coverage to protect what matters most. That's why we offer a wide range of personal insurance and business insurance solutions to help you navigate life's unexpected twists and turns. Our team of experienced and knowledgeable agents are dedicated to providing superior service, expert guidance, and personalized attention to help you achieve your insurance goals.
Our Story
Hosto Financial & Insurance Services is run by a team of life-long Illinois residents who care deeply about our local community. We are family men and women who work hard to earn your business. In 2023, we won the Travelers' S.T.A.R. Agency Award, which stands for Superior Travelers Agent Recognition. Our team is committed to providing superior service and expertise to help you make informed decisions about your insurance needs.
Insurance Solutions
We offer a variety of insurance solutions to help you protect what matters most. Our personal insurance options include:
- Home and Auto Insurance (Bundled)
- Renters Insurance
- Individual Life Insurance
- Motorcycle Insurance
- RV Insurance
Our business insurance solutions include:
- Business Auto Insurance
- Business Owners Insurance
- Workers' Compensation Insurance
- Surety Bond
- General Liability Insurance
We also offer specialized insurance solutions for specific industries, including:
- Condo Building Insurance
- Landlord and Rental Property Insurance
- Contractor Insurance
- Non-Profit Insurance
- Carpenter Insurance
Service Center
As a valued client of Hosto Financial & Insurance Services, you can manage your policies and make requests through our convenient Service Center. Report a claim, pay a bill, request an auto ID card, or request a certificate - it's all just a click away!
Reviews
Don't just take our word for it! Our clients rave about us. Check out our reviews and see why you should switch to Hosto Financial & Insurance Services:
"Barry and Leah have been absolutely great to work with. They are knowledgeable, professional, and truly care for their clients. My husband and I are first time homeowners and they have put us at ease by answering all of our questions and taking great care of us." - Alicia P.
"Barry and Leah are always wonderful to work with. Have been using them for a long time after challenges with my insurance company prior. Have nothing but great experiences since joining this crew!" - Randy O.
"I needed a quick turnaround to get covered for my home and autos due to a snafu with my previous agent and insurance company. Barry jumped in and got me covered quickly while tailoring things to my needs." - Len H.
Hosto Financial & Insurance Services: Mixed Reviews
Overall Experience
The reviews of Hosto Financial & Insurance Services vary from 1 to 5 stars, indicating a mixed experience. While some customers have had excellent interactions with the company, others have been dissatisfied with the service.
Positive Reviews
The majority of reviews (14 out of 16) are positive, praising the company's agents, Barry and Leah, for their exceptional customer service. Customers appreciate their responsiveness, helpfulness, and willingness to go above and beyond to resolve issues. Several reviewers have mentioned that they have been with the company for many years and have always had a positive experience.
Negative Reviews
One reviewer, Mr. Jai, has had a very negative experience with the company. He complains about the difficulty in receiving service and accuses the agents of being unwilling to interact with customers unless they visit their office.
Financial Impact
One reviewer, Lori Kamp, mentions that her premiums increased by 15% when she renewed her policy, without any claims having been filed. This raises concerns about the financial impact of working with the company.
Conclusion
Overall, while there are some negative comments, the majority of reviews indicate that Hosto Financial & Insurance Services provides excellent customer service and has a good reputation in the industry.
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