Protecting your future, one policy at a time.
Here at Fraley Ins and Fin Svcs Inc, we are dedicated to providing top-notch insurance services to individuals and businesses in Newport News, Virginia, and surrounding areas. Our team, led by State Farm Insurance Agent A J Fraley, is committed to helping you navigate the complex world of insurance, ensuring that you and your loved ones are protected from life's unexpected events.
Our Mission
Our mission is to provide personalized insurance solutions tailored to your unique needs and goals. We believe that everyone deserves to have peace of mind, knowing that they are protected from life's uncertainties. With our expertise and guidance, you can rest assured that you're getting the right coverage to safeguard your assets, whether it's your home, car, business, or family.
Insurance Products and Services
As a leading insurance agency, we offer a wide range of insurance products and services, including:
- Auto Insurance: Protect your vehicle and loved ones with our comprehensive auto insurance policies.
- Homeowners Insurance: Safeguard your home and belongings with our customizable homeowners insurance options.
- Renters Insurance: Get affordable coverage for your rental property and personal belongings.
- Life Insurance: Ensure your loved ones are protected financially with our life insurance policies.
- Business Insurance: Protect your business from unexpected risks and liabilities.
- Pet Insurance: Keep your furry friends protected with our pet insurance options.
- Rec Vehicles Insurance: Insure your recreational vehicles, such as boats, motorcycles, and more.
Why Choose Us
At Fraley Ins and Fin Svcs Inc, we pride ourselves on our exceptional customer service, professionalism, and kindness. Our team is dedicated to providing you with:
- Personalized insurance solutions tailored to your unique needs and goals.
- Expert guidance and advice to help you make informed decisions.
- Prompt and efficient claims processing to minimize disruptions.
- Competitive rates and discounts to fit your budget.
Giving Back to the Community
As a responsible business, we believe in giving back to our community. Our agent, A J Fraley, is a supporter of local charities and organizations that focus on developing and educating children to help prepare them for a bright future.
Excellent Customer Service
Many reviewers praised the exceptional customer service provided by the State Farm agents, particularly Jamie, Sarah, and AJ. They described the agents as helpful, friendly, knowledgeable, and go above and beyond to ensure customer satisfaction. Reviewers appreciated the agents' willingness to answer questions, explain policies clearly, and provide personalized service.
Slow Response to Policy Changes
One reviewer, Allan Griggs, had a negative experience with State Farm. He reported poor customer service, stating that it took 45 days to make changes to his policy and that he received no help from his agent. He also experienced difficulties with filing a claim and was penalized for using his towing policy.
Consistent Positive Reviews
Numerous reviewers praised the State Farm team, with many mentioning specific agents such as Jamie, Sarah, Ashley, and AJ. Reviewers appreciated the agents' professionalism, expertise, and willingness to help. Many vowed to continue doing business with State Farm and recommended the agency to friends and family.
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