Protecting You and Your Loved Ones, One Policy at a Time.
At Jim Rosales State Farm Insurance Agency, we are dedicated to providing personalized insurance solutions to individuals, families, and businesses across the state of Texas. With offices located in Garland, TX, we proudly serve the neighboring communities of Rowlett, Sachse, Richardson, and Plano.
Our Story
As a former State Farm customer, I understand the importance of having the right insurance coverage. My own experience with a State Farm agent inspired me to become an agent myself, and I've been proud to serve my community since 2011. My team and I take great pride in having the ability to assist more people in more ways as often as possible.
Our Mission
Our mission is to provide exceptional customer service, professionalism, compassion, and respect to every individual, family, and business that walks through our doors. We believe in building strong relationships with our clients, taking the time to understand their unique needs, and providing personalized insurance solutions to protect what matters most.
Our Services
We offer a wide range of insurance products, including Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet, Rec Vehicles, and Boat Insurance. Additionally, we provide banking, mutual funds, and annuities. Whether you're looking for personal or business insurance, we've got you covered.
Our Values
At Jim Rosales State Farm Insurance Agency, we value:
- Personalized service: We take the time to understand your unique needs and provide tailored insurance solutions.
- Professionalism: We're committed to providing exceptional customer service with compassion and respect.
- Community involvement: We're proud to support local charities, including the Mercy House Homeless Shelter.
- Continuous improvement: We strive to stay up-to-date on the latest insurance products and services to better serve you.
Get in Touch
If you're looking for personalized insurance solutions, we invite you to stop by our office in Garland, TX, or give us a call to schedule a virtual meeting. We're here to help you prepare for the unexpected and protect what matters most.
Exceptional Customer Service
The reviews for Jim Rosales State Farm Insurance Agency are overwhelmingly positive, with every reviewer giving the agency a 5-star rating. The reviewers praise the agency's exceptional customer service, citing the helpfulness, professionalism, and friendly nature of the staff, particularly agents Maritza, Jim, and Elena.
Personalized Attention
The reviewers praise the agents for providing personalized attention, taking the time to understand their specific needs, and explaining complex insurance concepts in a clear and concise manner. They also appreciate the agents' willingness to answer repetitive questions and provide quotes and options that meet their needs.
Professionalism and Know-How
The reviewers also commend the agency for its professionalism and expertise in the insurance industry. They praise the agents for their thorough knowledge of insurance policies, pricing, and bundling options, which allows them to provide tailored solutions for each customer.

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