Where Protection Meets Satisfaction.
Mission & Vision
Mark Lanier State Farm Agency is dedicated to providing personalized and comprehensive insurance solutions to individuals and businesses in the Lakeland, Florida area. We believe in building strong relationships with our clients and partnering with them to achieve their unique insurance needs.
Who We Are
Mark Lanier, a 3rd generation State Farm Agent, leads a team of experienced professionals who are passionate about serving the community. With over 14 years of State Farm Insurance experience, Mark has a deep understanding of the unique insurance needs of the area and is committed to providing exceptional customer service.
Our Expertise
We offer a comprehensive range of insurance products and services, including:
Personal Insurance
- Auto Insurance
- Homeowners Insurance
- Condo Insurance
- Renters Insurance
- Personal Articles Insurance
Business Insurance
- Business Insurance
- Life Insurance
- Health Insurance
Specialized Coverage
- Pet Insurance
- Rec Vehicle Insurance
- Boat Insurance
Our Commitment
At Mark Lanier State Farm Agency, we:
- Prioritize personalized service: We take the time to understand your individual needs and concerns.
- Offer transparent pricing: We provide clear and understandable quotes and policy information.
- Advocate for our clients: We work on your behalf to resolve claims and ensure you receive the coverage you deserve.
- Support the community: We are actively involved in local organizations and initiatives.
Why Choose Mark Lanier State Farm Agency?
- Experienced and dedicated team with extensive insurance expertise.
- Personalized and attentive customer service.
- Comprehensive range of insurance products and services.
- Commitment to community involvement.
- Transparent pricing and clear communication.
Overall Impression
The reviews of Mark Lanier's State Farm Agency are overwhelmingly positive, with 13 out of 14 reviewers giving a 5-star rating. The common theme among the reviews is that the agency provides excellent customer service, with agents and staff being friendly, helpful, and responsive.
Service and Communication
The reviews highlight the agency's ability to provide quick and efficient service, with staff responding promptly to calls and emails. Many reviewers mention that they were impressed with the level of attention and care provided by the agents, who took the time to explain policies and answer questions.
Pricing and Coverage
Many reviewers mention that the agency was able to offer competitive pricing and great coverage options. Some reviewers specifically mention that they were able to save money on their insurance premiums or that their policies were tailored to their specific needs.
Agency Reputation
The reviews also highlight the agency's reputation as a trusted and reliable provider of insurance services. Many reviewers mention that they have been with the agency for years and that they have always received excellent service.
Negative Reviews
One reviewer, Anthony Marse, gave a 1-star rating and mentioned that they had issues with the agency's refund process and were unable to get a timely update on the status of their refunds.
Be the first to review Mark Lanier.
Write a Review
