Empowering Good Neighbors
Who We Are
At Juliana Velez State Farm, we are dedicated to providing exceptional insurance services to our customers. With over 20 years of experience in the industry, our team of professionals is committed to understanding your individual needs and building a personalized insurance plan that fits your life. Our agency is proud to serve the residents of Farmers Branch, Texas, and surrounding communities.
What We Offer
We offer a wide range of insurance products, including:
- Auto Insurance: Protect your vehicle from accidents, theft, and other damages.
- Homeowners Insurance: Protect your home from damage, theft, and other perils.
- Condo Insurance: Protect your condominium or townhome from damage, theft, and other perils.
- Renters Insurance: Protect your personal belongings from damage, theft, and other perils.
- Business Insurance: Protect your business from liability, property damage, and other risks.
- Life Insurance: Protect your loved ones from financial uncertainty in the event of your passing.
- Pet Insurance: Protect your furry friends from accidents and illnesses.
- Rec Vehicles Insurance: Protect your recreational vehicles from damage, theft, and other perils.
- Boat Insurance: Protect your watercraft from damage, theft, and other hazards.
About Our Agency
Our agency is committed to providing exceptional customer service and personalized attention to each of our customers. Our agents are licensed professionals who are dedicated to helping you manage risk, plan for the future, and protect your loved ones. We are proud to be a part of the State Farm family and strive to live our values of integrity, teamwork, and customer focus.
Get in Touch
If you're looking for a trusted and reliable insurance partner, we're here to help. Contact us today to schedule an appointment or get a quote. We're available 24/7 to assist you with your insurance needs.
Exceptional Customer Service and Insurance Experience
The reviews collected are overwhelmingly positive, praising the exceptional customer service and insurance experience provided by State Farm Insurance. Agents and Staff are highlighted as knowledgeable, helpful, patient, and friendly, going above and beyond to assist customers with their insurance needs.
Communication and Policy Understanding
Several reviewers credited steps taken to explain policy details, making them feel informed and confident in their insurance choices. Follow-up and attention to detail were also praised, with some reviewers noting that agents would call them back when needed or explain policy changes thoroughly.
Long-term Relationships and Recommendations
Many reviewers have been with State Farm Insurance for years, some for over a decade, and would highly recommend the agency to others. They appreciate the long-term relationships built with their agents, who take the time to understand their needs and provide personalized service.
Coverage and Pricing
Several reviewers mentioned finding affordable premiums and competitive pricing, which was a major factor in their decision to choose State Farm Insurance. One reviewer even discovered they could insure a rare diamond ring, which was a pleasant surprise.
Overall Satisfaction
The general consensus is that State Farm Insurance provides excellent customer service, with agents who are knowledgeable, friendly, and patient. Reviewers felt valued and empowered with their insurance choices, leading to long-term relationships and highly recommended service.
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