We know insurance so you don't have to!
At All About Insurance, we pride ourselves on being a Premier Nationwide Agency that understands the importance of providing professional insurance services and expertise to our clients. With over 30 years of experience, our team is dedicated to delivering outstanding personal service, promptness, and accuracy in providing comprehensive and competitive insurance products. Our commitment to excellence has earned us the recognition of being one of the top insurance agencies in the Triangle area.
Our History
Founded in 1993, All About Insurance has grown from a single office in Chapel Hill, North Carolina to become one of the largest independent insurance agencies in the country. Our agency has been honored with the prestigious award for quality service and production from Nationwide Insurance Company, our largest carrier. Our CEO, Mark Vitali, is a well-respected figure in the industry and has been invited to speak at industry meetings, conferences, and events. His experience and expertise have earned him a reputation as a trusted advisor to multiple insurance companies.
Our Mission
At All About Insurance, our mission is to provide individuals and business owners with comprehensive insurance solutions tailored to meet their specific needs. We take the time to understand our clients' unique circumstances and provide personalized service that exceeds their expectations. Our team of experts works closely with our clients to ensure that they have the right coverage in place to protect their assets, families, and businesses.
Our Services
We offer a wide range of insurance products and services, including:
- Auto Insurance
- Homeowners Insurance
- Business Insurance
- Renters Insurance
- Boat Insurance
- Life Insurance
- Health Insurance
- Trucking Insurance
- Tow Truck Insurance
- Uninsured/Underinsured Motorist Coverage
Why Choose Us?
At All About Insurance, we believe that trust is the foundation of any successful relationship. Our commitment to providing exceptional service, expertise, and personalized attention sets us apart from other insurance agencies. We take pride in being a local, family-owned business that is committed to the communities we serve.
Our Team
Our team is comprised of experienced and licensed insurance professionals who are dedicated to providing our clients with the highest level of service and expertise. We take the time to understand our clients' unique situations and develop customized insurance solutions that meet their specific needs.
Our Locations
We have 12 convenient locations throughout North Carolina, including Raleigh, Durham, Chapel Hill, Cary, Hillsborough, Greensboro, Graham, Burlington, Madison, and Eden.
Our Commitment
At All About Insurance, we are committed to being the insurance agency of choice for individuals and businesses in our areas of operation. We will continue to build our team and utilize state-of-the-art technology to better serve our clients.
Service Experience
The overall experience of customers with Watchmen Insurance Group varies greatly. Some have had very positive interactions with agents Chris Johnson and Billy, describing them as thorough, helpful, patient, and knowledgeable. They praise the agents' ability to save them money, provide excellent customer service, and make the insurance process seamless.
On the other hand, some customers have had negative experiences with the company. One customer felt valued as a customer, as they were not contacted by the company about their insurance needs after the company failed to renew their policy. Another customer was unhappy with the company's failure to support their insurance partner, which led to the non-renewal of their policy.
Personal Interaction
The interactions with agents Chris Johnson and Billy are highly praised by customers. They describe the agents as responsive, professional, and kind. One customer appreciated Chris's ability to explain complex insurance terms and concepts in a way that was easy to understand. Another customer was impressed by the agent's quick response to their requests and ability to resolve their claims issues promptly.
Process Efficiency
Customers have expressed their satisfaction with the insurance process, describing it as easy and efficient. One customer was surprised by how quickly and smoothly the process went, despite their initial concerns. Another customer appreciated the agent's ability to find them a better policy at a lower rate.
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