At Brian Shelton State Farm Insurance, we understand that purchasing insurance can be a daunting task. That's why we're here to guide you through the process and provide you with the best possible coverage for your unique needs. Our experienced team of insurance professionals is dedicated to helping you navigate the complexities of insurance and providing you with the peace of mind that comes with knowing you're protected.
Our Mission
Our mission is to provide exceptional service and personalized attention to each and every one of our clients. We believe that our clients are more than just policyholders - they're people who deserve to be treated with respect, empathy, and professionalism. Our goal is to build long-lasting relationships with our clients, and to be there for them whenever they need us.
Our Services
We offer a wide range of insurance products and services, including:
- Auto Insurance: Protect your vehicle and your family with our comprehensive auto insurance policies.
- Homeowners Insurance: Keep your home safe and secure with our customizable homeowners insurance policies.
- Renters Insurance: Protect your personal belongings and financial assets with our renters insurance policies.
- Business Insurance: Protect your business and its assets with our customized business insurance policies.
- Life Insurance: Give your loved ones the financial security they deserve with our term life insurance and permanent life insurance policies.
- Pet Insurance: Give your furry friends the best possible care with our pet insurance policies.
- Rec Vehicles Insurance: Protect your recreational vehicles and enjoy your hobbies with confidence.
- Boat Insurance: Keep your boat and its passengers safe with our boat insurance policies.
About Brian Shelton
As your local State Farm Insurance Agent, I am proud to serve the community of Lexington, Kentucky. With years of experience in the insurance industry, I understand the importance of providing personalized service and exceptional coverage to my clients. I am committed to building long-lasting relationships with my clients and helping them achieve their financial goals.
Awards and Recognition
Brian Shelton State Farm has been recognized with multiple State Farm awards over the years, demonstrating our commitment to excellence and customer satisfaction.
Overall Experience
The reviews highlight an overwhelmingly positive experience with the insurance company, with all reviewers praising the friendly and helpful staff, excellent customer service, and overall satisfaction with their insurance plans.
Staff and Customer Service
The staff, including Brian, Jeremy, Tony, Lacy, and Debbie, were consistently praised for their friendly and helpful nature, with many reviewers mentioning that they are always available to answer questions and provide assistance.
Insurance Plans and Pricing
Reviewers were impressed with the competitive pricing and comprehensive coverage offered by the insurance company, with many mentioning that they were able to save money by switching to State Farm.
Claims Process
The claims process was described as easy and stress-free, with one reviewer mentioning that they had a positive experience with a roof replacement claim.
Personalized Service
Many reviewers appreciated the personalized service they received, with staff members taking the time to understand their individual needs and provide tailored solutions.
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