Providing you with the perfect protection for your family's needs.
At Chris Prather Ins Agency Inc, we strive every day to be a part of your life that you can count on. Our goal is to provide outstanding, personal service for your insurance and financial service needs. As a proud husband and father, and a graduate of Hardin-Simmons University, I, Chris Prather, am committed to serving the Lubbock, Wolfforth, Idalou, Slaton, Shallowater, and other South Plains communities.
With over a decade of experience in the insurance industry, our agency has received numerous awards and accolades, including being an award-winning office with one of the largest and most experienced staffs in Lubbock. We take pride in being a leading office in providing Car Insurance, Home Insurance, Renters Insurance, Life Insurance, and Business Insurance.
Our Services
At Chris Prather Ins Agency Inc, we offer a wide range of insurance products and services, including:
- Auto Insurance: Protect yourself and your vehicle with our competitive rates and comprehensive coverage.
- Homeowners Insurance: Ensure your home is properly protected from unexpected losses with our customized coverage options.
- Renters Insurance: Provide yourself with financial security and peace of mind with our affordable renters insurance policies.
- Life Insurance: Secure your loved ones' financial future with our term, whole, and universal life insurance options.
- Business Insurance: Protect your business from unforeseen events with our commercial property, liability, and workers' compensation insurance products.
- Pet Insurance: Give your furry friends the medical care they deserve with our affordable pet insurance plans.
Our Commitment
We are committed to helping you navigate the complexities of insurance and financial services. Our experienced team is dedicated to providing you with the personalized service and attention you deserve. We are proud to serve the local community and are dedicated to helping you achieve your financial goals.
Our Mission
Our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We strive to provide outstanding service, and our goal is to be a trusted partner in your insurance and financial journey.
Customer Service and Staff
The reviews praise the staff and customer service of the insurance company. Many reviewers mention specific staff members, such as Samantha, Chris Prather, Courtney, Kristen, Cole, Natasha, and Tasha, who were helpful, polite, and efficient in assisting with their insurance needs. The staff is described as friendly, knowledgeable, and dedicated to providing excellent customer service.
Policy and Rates
Reviewers are satisfied with the rates they receive from the company. Some mention that they have switched from other insurance companies and are now saving money. One reviewer was able to get a better quote than from any other company.
Overall Experience
The overall experience of the reviewers is very positive. Many mention that they have been with the company for a long time and have never had any issues. They appreciate the level of service they receive and feel taken care of. Some reviewers even mention that the staff has gone above and beyond to assist them, such as wishing them a happy birthday.
Negative Experience
One reviewer had a negative experience when they were involved in an accident with one of the company's clients. They were not satisfied with the response they received from the office and felt that they were not being helpful.
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