Insuring your future, one policy at a time.
Our Team & Philosophy
We're a team of experienced insurance professionals dedicated to serving the Dallas community with personalized insurance solutions. Customer service is our top priority, and we're committed to building relationships with our clients based on trust and understanding. Our team is licensed in various insurance types, including:
- Auto Insurance
- Motorcycle Insurance
- Homeowners Insurance
- Condo Insurance
- Renters Insurance
- Business Insurance
- Life Insurance
- Health Insurance
- Pet Insurance
Tailored Coverage for Your Needs
We take the time to get to know each client and understand their individual needs and concerns. We work with you to create a customized insurance plan that provides the right coverage for your unique situation.
Specialized Expertise & Local Knowledge
We're proud to serve the diverse communities of Dallas County and have a deep understanding of the local risks and challenges. Our agents are experts in various insurance products and can provide personalized guidance on risk mitigation and claim management.
Dedicated to Community
Our agent, Carlos Luevano Jr., is passionate about giving back to the community and is an avid rider himself. He understands the importance of staying informed and providing valuable information to clients, especially during important months like May when weather changes and potential natural disasters can impact lives.
Contact Us Today
Don't hesitate to contact us for a personalized quote or to discuss your insurance needs. We're committed to providing exceptional service and helping you feel secure and protected.
Overall Experience
The majority of reviewers had an extremely positive experience with Carlos Luevano Jr State Farm, with all but one reviewer giving the agency a 5-star rating. Reviewers praised the agency's staff, particularly Sandra, Maryam, Nancy, and Selena, for their exceptional customer service, professionalism, and ability to go above and beyond to assist with insurance needs. Reviewers appreciated the agency's prompt response to their inquiries, helpfulness with explaining insurance policies, and ease of communication.
Communication
Reviewers highlighted the importance of good communication, with many stating that the agency kept them informed about changes to their policies or market conditions. Reviewers appreciated the agency's willingness to answer questions, explain complex information, and provide clear guidance on their insurance options.
Staff
The agency's staff was consistently praised for their exceptional service, with reviewers commenting on their friendliness, knowledgeability, and willingness to help. Reviewers appreciated the staff's attention to their personal insurance needs and their ability to make the insurance process easy and stress-free.
Process
Reviewers mentioned that the insurance process was often streamlined and efficient, with little to no waiting time. Reviewers appreciated the agency's flexibility and ability to accommodate their needs, whether it was via phone call, text, or in-person visit.
Conclusion
The agency's exceptional customer service, prompt response, and willingness to help reviewers with their insurance needs have resulted in overwhelmingly positive reviews. Reviewers praise the staff's professionalism, friendliness, and ability to explain complex insurance information in a clear and concise manner.
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