Insuring your future, one policy at a time.
At Erb and Young Insurance, we believe in providing an extraordinary insurance experience for extraordinary people. We understand that every individual is unique, with their own set of needs and requirements. That's why we take a personalized approach to insurance, working closely with our clients to understand their specific situation and provide tailored solutions that fit their budget and lifestyle.
Our Services
As an independent insurance agency, we represent over 100 insurance carriers, giving us the flexibility to shop around for the best rates and coverage options for our clients. We offer a wide range of personal and commercial insurance products, including homeowners, auto, flood, boat, golf carts, landlords, and business insurance, as well as industry-specific coverage for contractors, restaurants, trucking, professional services, software, tech, investment, and commercial property. Whether you're an individual or a business owner, we have the expertise and resources to provide comprehensive coverage that meets your unique needs.
What Sets Us Apart
At Erb and Young Insurance, we're not just insurance agents - we're dedicated professionals who are committed to providing an extraordinary customer experience. We believe in treating our clients like real people, with empathy, caring, and authentic communication. We invest heavily in training our staff on the "lost art" skills of customer interaction, ensuring that every client interaction is exceptional. Our mission is to create an extraordinary work environment that drives an extraordinary customer experience, and we're dedicated to making a positive impact on the lives of our clients.
Our Philosophy
We believe that being extraordinary is about making a choice to be more, to strive for excellence, and to make a difference in the world. We believe that our clients are extraordinary people who deserve an insurance experience that matches their unique needs and aspirations. That's why we're committed to providing an insurance experience that is tailored to each individual, with a focus on empathy, authenticity, and exceptional service.
Exceptional Customer Service
The majority of the reviews highlight the exceptional customer service provided by the team at Erb and Young Insurance. Multiple reviewers praise the agency's knowledgeable and friendly staff, who take the time to understand their clients' needs and provide personalized attention. Reviewers have had positive experiences with various team members, including Lindsey Whittington, Seth Rapp, Joan Pena, Chris Delbridge, Pam, Alex, Julie Diaz, Anna Diaz, and Eva.
Positive Experiences with Insurance Claims
Several reviewers mention having positive experiences with insurance claims, citing prompt and timely responses to their concerns. The agency's staff is described as responsive, patient, and helpful in resolving issues and ensuring that clients receive the best possible coverage and rates.
Attention to Detail and Personalized Service
Multiple reviewers praise the agency's attention to detail and personalized service. They appreciate that the staff takes the time to understand their specific needs and circumstances, providing tailored solutions that meet their requirements.
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