Your Insurance Needs Delivered with Compassion and Respect
At Orion180, we are dedicated to providing exceptional insurance solutions to individuals and businesses across the United States. With a strong focus on customer satisfaction, we strive to deliver unparalleled service and support to ensure our customers' peace of mind. Our mission is to empower our customers by providing innovative insurance products, technology-driven platforms, and exceptional customer service.
Our Services
We offer a range of insurance products and services designed to meet the unique needs of our customers. Our products and services include:
- Home Insurance: We offer comprehensive home insurance coverage to protect your most valuable asset - your home.
- Home & Electronics Protection: We provide innovative protection for your valuable electronics and appliances.
- Collectibles Insurance: We specialize in providing tailored insurance solutions for your unique collectibles, including art, jewelry, and more.
As a company, we are committed to staying ahead of the curve by leveraging cutting-edge technology to improve our services. Our proprietary platform, the MY180 App, allows agents and customers to quote, bind, and issue policies in mere minutes, giving our customers the freedom to manage their insurance needs from anywhere.
Our Values
At Orion180, we believe that our values are the foundation of our success. We are committed to:
- Expect More: We strive to exceed our customers' expectations by providing exceptional service, innovative products, and unparalleled support.
- Culture of Excellence: We cultivate a culture of excellence by fostering a work environment that values creativity, innovation, and collaboration.
- Customer-Centric: We put our customers at the forefront of everything we do, ensuring that their needs are met and exceeded.
Our Impact
We are proud to have made a significant impact in the communities we serve. Our partner agencies and customers have benefited from our innovative products and services, which have resulted in:
- 3 minutes to quote and bind
- 6 states served
- $192M in written premium
- 4.8 customer satisfaction rating
- 3-minute talk to a real person
- $600K in charitable donations since 2020
- 3,200+ partner agencies
We are committed to continuing our mission of excellence, innovation, and customer satisfaction. At Orion180, we believe that our values, products, and services empower our customers to expect more from their insurance experience.
Customer Service Praise
The reviews are filled with praise for the exceptional customer service provided by Orion 180's representatives. Many reviewers highlighted the extra effort and empathy shown by the staff, including Vivian Muniz, Grace, Kelsey Shaw, Jessica Shepherd, Sarah White, Annie Taylor, and Ashley Carver, among others.
Professionalism and Efficiency
Reviewers commended the professionalism and efficiency of the underwriting team, specifically mentioning the helpfulness of Grace and Kyle Hernandez. The staff's ability to rectify issues quickly and provide prompt resolutions was frequently praised.
Knowledge and Expertise
The reviews also highlighted the knowledge and expertise of the Orion 180 team. Reviewers appreciated the guidance and explanations provided by the staff, which helped them understand their insurance policies and resolve issues.
Personal Touch
Many reviewers mentioned the personal touch and kindness shown by the staff, making them feel valued and cared for. The team's ability to provide a human touch to the customer service experience was repeatedly praised.
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