Business Details
50+ Years
experience
Your Trusted Independent Insurance Agency in Olympia, WA
Since 1968, Duncan & Associates Insurance Brokers has prioritized clients through personalized insurance solutions. Our agency combines over five decades of experience with a local Washington office and nationwide service capabilities. We specialize in auto, home, life, business, and employee benefits insurance, representing multiple carriers to ensure optimal coverage and pricing. Our mission focuses on exceeding expectations through transparent service, specialized loss control, and comprehensive claims support. With a team of licensed professionals, we deliver tailored insurance strategies for individuals and businesses across the United States. 
Services
Auto Insurance
Home Insurance
Life Insurance
Business Insurance
Employee Benefits
Condo Insurance
Renters Insurance
Contractor Insurance
Trucking Insurance
Shellfish Farm Insurance
Details
- Year established: 1968
Highlights and features
- We offer 50+ years of insurance expertise with nationwide service
- Our client-first approach prioritizes personalized coverage solutions
- We represent multiple insurance carriers for optimal pricing options
- We provide specialized loss control and comprehensive claims support
- Our licensed agents deliver tailored insurance strategies for unique needs
What people say
Saved me money
Exceptional service
Honest and responsive
Peace of mind
Quick professional help
Services
Auto Insurance
Our auto insurance provides comprehensive protection for personal and commercial vehicles. We offer liability, collision, and comprehensive coverage options with flexible add-ons like roadside assistance. Our agents help clients navigate state requirements while ensuring adequate protection against accidents, theft, and weather damage through competitive pricing.
Home Insurance
We provide tailored home insurance solutions covering dwelling, personal property, and liability risks. Our policies protect against fire, weather damage, and theft while offering optional flood and earthquake coverage. We help homeowners understand policy details and ensure adequate protection for primary residences, vacation homes, and investment properties.
Business Insurance
Our business insurance includes BOP policies combining property and liability protection. We specialize in contractor, trucking, and shellfish farm insurance with customized risk management solutions. Services include policy design, claims support, and compliance guidance for small to mid-sized businesses across various industries.
Life Insurance
We offer term, whole, and universal life insurance policies to protect families and businesses. Our agents explain policy features like cash value accumulation and death benefits while helping clients select coverage amounts that match financial obligations and long-term goals.
Employee Benefits
Our group health insurance solutions help businesses attract talent through competitive benefits packages. We assist with ACA compliance, plan selection, and cost management strategies while offering dental, vision, and disability insurance options for employers and employees.
People
Heidi Duncan
Agency President
With decades of insurance experience, Heidi Duncan leads our agency in maintaining client-focused service standards while overseeing strategic growth initiatives.
Jamie Henderson
Commercial Lines Agent
Jamie specializes in commercial insurance solutions, helping businesses manage risk through customized coverage options and proactive loss control strategies.
Kristine Lacefield
Personal Lines Manager
Kristine oversees personal insurance services, ensuring clients receive comprehensive protection for homes, vehicles, and life insurance needs.
Lakkhina Chay
Benefits Director
Lakkhina specializes in employee benefits solutions, helping businesses design competitive group insurance packages that meet regulatory requirements.
Stacy McFarland
Commercial Lines Manager
Stacy leads our commercial lines team, focusing on business insurance solutions for contractors, trucking companies, and specialized industries.
Questions
What insurance services do you offer?
We provide auto, home, life, business, and employee benefits insurance with specialized coverage for contractors, trucking, and shellfish farms.
Are you an independent insurance agency?
Yes, we represent multiple insurance carriers to provide competitive pricing and customized coverage options for our clients.
Do you offer nationwide service?
While based in Olympia, WA, we provide insurance solutions to clients across the United States through our nationwide network.
How can I get insurance quotes?
Contact us directly or visit our website to request personalized insurance quotes for your specific coverage needs.
What makes your agency different?
Our 50+ years of experience, client-first approach, and combination of local service with nationwide capabilities set us apart from other agencies.
Can I manage my policy online?
Yes, our 24/7 client center allows policy management, claims reporting, and account updates through secure online platforms.
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