Business Details
20 Years
experience
Your Trusted Independent Insurance Agency in University Place, WA
As an independent insurance agency, we partner with leading carriers to place policies offering optimal coverage at competitive prices. Our long-standing relationships with top insurers enable us to tailor insurance solutions to individual client needs, ensuring comprehensive protection without unnecessary extras. Licensed in Washington, California, Texas, and Arizona, we prioritize personalized service through local connections to insurance providers who advocate for clients during claims processes.Our experienced team delivers practical insurance guidance, combining technological accessibility with traditional customer service values. We maintain 24/7 website availability while ensuring clients always have access to real human representatives for policy changes, billing inquiries, and claims reporting. Our commitment extends beyond initial policy placement through ongoing support and educational resources about insurance coverage and company-specific details.
Services
Automobile
Boat
Condominium
Homeowners
Renters
Umbrella
Life
Flood
Details
- Year established: 2006
Highlights and features
- We work for clients, not insurance companies, advocating for fair claim settlements
- Our experienced staff tailors comprehensive insurance programs to specific client needs
- 24/7 website access with immediate human representative availability for urgent matters
- Licensed in four states to serve diverse geographic insurance requirements
- Personalized service combining modern technology with traditional customer care values
Services
Automobile Insurance
We provide comprehensive automobile insurance coverage tailored to individual driving needs and vehicle requirements. Our policies protect against liability, collision, and comprehensive risks while offering customizable options for enhanced protection. Our experienced agents help clients navigate coverage options to ensure optimal protection at competitive rates.
Homeowners Insurance
Our homeowners insurance policies protect residential properties against common risks including fire, theft, and natural disasters. We offer customizable coverage options for both interior and exterior structures, personal belongings, and liability protection. Our agents work closely with clients to create policies that match specific property needs and budget requirements.
Boat Insurance
We specialize in boat insurance policies that protect watercraft owners against property damage, liability claims, and uninsured boater incidents. Our coverage options include protection for hull damage, mechanical breakdowns, and emergency assistance. Policies are tailored to specific boat types, usage patterns, and navigational areas.
Umbrella Insurance
Our umbrella insurance policies provide additional liability protection beyond standard policy limits. This coverage extends to personal and property damage claims that exceed primary policy amounts. We help clients assess appropriate coverage levels based on individual risk profiles and asset protection needs.
Life Insurance
We offer life insurance solutions that provide financial security for policyholders' beneficiaries. Our term and permanent life insurance options help clients protect loved ones through death benefit payouts. Policies are customized based on individual financial obligations, future needs, and estate planning goals.
People
Cheryl Tran Clay
Agency Principal
Cheryl Tran Clay leads our agency with extensive insurance industry experience. She oversees operations and ensures client satisfaction through personalized service. Her leadership focuses on maintaining high standards of professional conduct and client advocacy in insurance matters.
Sasha Ashworth
Account Manager
Sasha Ashworth manages client accounts with attention to detail and personalized service. She assists clients with policy selections and insurance needs. Her expertise ensures clients receive appropriate coverage options and timely support for insurance-related inquiries.
Questions
What types of insurance do you offer?
We offer automobile, boat, condominium, homeowners, renters, umbrella, life, and flood insurance policies tailored to individual client needs.
Are you affiliated with specific insurance companies?
As an independent agency, we partner with multiple leading carriers to find the best coverage options for each client's specific requirements.
How can I get a policy quote?
Request a free, no-obligation quote through our website or contact us directly during business hours for personalized assistance.
Do you offer 24/7 customer support?
While our office hours are Monday-Friday 9am-5pm, our website provides 24/7 access for policy information and basic account management.
How do you handle insurance claims?
We advocate for clients during claims processes, working with insurers to ensure fair and prompt payment while providing ongoing support throughout resolution.
Are you licensed in multiple states?
Yes, we're licensed to provide insurance services in Washington, California, Texas, and Arizona to better serve diverse client needs.
