Experience Exceptional Service at Wilgus Associates
At Dan Burghardt Insurance Agency, we are dedicated to providing our customers with exceptional insurance services that cater to their unique needs. With over 25 years of experience, our team of experts has built a reputation for delivering personalized solutions that ensure our clients are protected and secure. Our agency is built on the principles of trust, integrity, and a commitment to excellence, which is reflected in the wide range of insurance products and services we offer.
Our Insurance Services
We understand that every individual and business has unique insurance needs, which is why we offer a comprehensive range of insurance products and services that cater to various aspects of life, including personal, business, and commercial insurance. Our services include auto insurance, homeowners insurance, life insurance, health insurance, business insurance, and more. We also provide specialized insurance products such as flood insurance, earthquake insurance, and umbrella insurance, among others.
Our team of experienced insurance professionals works closely with our clients to understand their specific needs and provide customized solutions that meet their requirements. We pride ourselves on our ability to provide fast and easy insurance solutions, whether it's through our online platform, over the phone, or in-person at one of our convenient locations.
What Sets Us Apart
At Dan Burghardt Insurance Agency, we believe that our commitment to exceptional customer service, personalized solutions, and our extensive range of insurance products set us apart from other insurance agencies. We understand the importance of building relationships with our clients and strive to provide a level of service that exceeds their expectations. Our goal is to provide peace of mind to our clients, knowing that they are protected and secure with the right insurance coverage.
Our Values
- Customer-centric approach: We prioritize our clients' needs and strive to provide personalized solutions that meet their unique requirements.
- Integrity: We operate with transparency and honesty, ensuring that our clients receive the best possible service.
- Excellence: We are committed to providing exceptional service and striving for excellence in everything we do.
Professionalism and Customer Service
Dan Burghardt Insurance has received several reviews highlighting the professional and exceptional customer service provided by their representatives. Trinette Blackwell, in particular, has been praised for her extreme helpfulness, professionalism, and willingness to go the extra mile to resolve issues. Darlisha has also been commended for her incredible kindness, patience, and helpfulness, making the insurance process enjoyable and easy. Other representatives, such as Lori and Ashley, have also received praise for their prompt responses, follow-up emails, and dedication to ensuring clients' needs are met.
Positive Experiences
Clients have reported positive experiences with Dan Burghardt Insurance, including quick resolutions to issues, low prices for quality coverage, and exceptional customer service. Many have expressed gratitude for the help received, especially for complex insurance issues.
Disappointment and Frustration
On the other hand, some clients have reported negative experiences with Dan Burghardt Insurance. Troy Morris expressed disappointment with the agency's claims that they could save him money, only to find that he could have saved over a thousand dollars by shopping around elsewhere. Elsie W. had a particularly frustrating experience, citing overpricing and rudeness when trying to rectify a problem. It took her months to resolve the issue, and she even needed to involve an attorney to get it resolved.
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