Focus on your dreams, we'll focus on your risk.
At IOA Insurance, we're dedicated to providing top-notch insurance solutions to businesses and individuals alike. With a vast range of services and products, we cater to the diverse needs of our clients, ensuring they're protected from the unpredictability of life and business.
Our Mission
Our mission is to provide innovative insurance solutions that help our clients achieve their goals while mitigating risks. We strive to build lasting relationships, providing personalized service, and expert guidance to help our clients make informed decisions about their insurance needs.
Our Story
IOA Insurance has established itself as a leading insurance broker, offering a comprehensive suite of services and products tailored to meet the unique needs of businesses, individuals, and families. We pride ourselves on our expertise, passion, and commitment to delivering exceptional customer service. Our team of experienced professionals works tirelessly to provide personalized solutions, ensuring our clients receive the best possible coverage.
Our Services
We offer an extensive range of insurance services, including:
- Business Insurance: We provide customized business insurance solutions, including commercial auto, general liability, workers' compensation, and more.
- Personal Insurance: Our personal insurance services include vehicle insurance, property insurance, life insurance, and more.
- Risk Management: Our risk management solutions help businesses identify and mitigate potential risks, ensuring they're protected from unexpected events.
- Employee Benefits: We offer a range of employee benefits, including health insurance, retirement planning, and executive benefits.
- Alternative Risk Financing: Our alternative risk financing solutions provide businesses with customized financing options to manage their risks.
What Sets Us Apart
At IOA Insurance, we're committed to delivering exceptional customer service, providing personalized solutions, and building lasting relationships with our clients. Our team of experts stays up-to-date with the latest industry trends, ensuring our clients receive the most comprehensive and innovative insurance solutions.
Overall Impression
The reviews provided are a mix of positive and negative feedback, with some customers having a good experience while others were disappointed. The positive comments highlight the importance of finding the right people to work with, having a good experience with account managers, and receiving great customer service. On the other hand, the negative comments express frustration with unresponsive customer service, lack of follow-through, and poor communication.
Positive Reviews
Several customers had a positive experience with IOA. They appreciated the great customer service and found the employees to be helpful and responsive. One customer even mentioned that they were able to find exactly what they needed to start their new business.
Negative Reviews
However, there were also several customers who were disappointed with their experience. They reported encountering difficulty in getting responses from customer service, including leaving voicemails that were never returned. Another customer had a very negative experience with the employees at IOA, citing a lack of responsiveness, follow-through, and communication.
